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Otto's BMW

4.9

320 Lifetime Reviews

1275 Wilmington Pike, West Chester, Pennsylvania 19382
Call (610) 399-4189

Top Reviewed Employees

Justice Mogano, Client Advisor, Otto's BMW

Justice Mogano

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ian Martin, Client Advisor, Otto's BMW

Ian Martin

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Heath Cameron, Client Advisor, Otto's BMW

Heath Cameron

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ian Welsh, Client Advisor, Otto's BMW

Ian Welsh

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

November 21, 2018

"Excellent service"

- ART

My experience with Heath has always been top notch. He takes care of every issue no matter how small promptly and politely. The same goes for Kevin in service.

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Employees Worked With

Heath Cameron
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Pinkerton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 17, 2018

"Otto (and Scott) Saved the Day"

- LChambers

After being in a major car crash, my nerves were a bit high for having to start all over again— with purchasing a vehicle. My Client Advisor, Scott, was there for me and made this process both enjoyable and bearable. He was patient and caring (not car “sales-man“ like). He was knowledgeable and honest. I could not be more happy with my car, my Advisor, my dealership, or my experience. Otto and Steve saved the day. For what I thought was going to be a somber Saturday, turned into a day of celebration—with keys to my new, Amazing BMW! May I call you Super Scott?? Thanks a million! You Rock! Best, Lakiyah

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Employees Worked With

Scott Gately
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

November 16, 2018

"Nothing short of Exceptional"

- KCoyne

Best experience ever purchasing a car. Justice Magano was the most professional and caring salesman I have ever done business with. And Frank Adinolfi , who has been my service advisor for many years is second to none. BMW lives up to its name as the “ultimate driving experience”, but Otto’s takes that motto to a whole new level. My 16 year old son got a crash course lesson in branding when we went to pick our car up. From our reception til the time we drive the car off the lot, he was over the top Wowed by every detail - as was I. Now he wants to sell BMW’s someday, and at Otto’s. I’ve done business with several other BMW dealerships in the area as well as Delaware. None can compare to the sincerity and service I’ve received at Otto’s over the years. None. Perfection !

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Employees Worked With

Justice Mogano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Adinolfi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

Used 2019 BMW 7 Series, $97992

2019 BMW 7 Series

$97,992

View Vehicle Details
Used 2011 BMW 3 Series, $19992

2011 BMW 3 Series

$19,992

View Vehicle Details
Used 2016 BMW 5 Series, $52992

2016 BMW 5 Series

$52,992

View Vehicle Details
Used 2015 BMW 5 Series, $35992

2015 BMW 5 Series

$35,992

View Vehicle Details

Photos & Amenities

  • Customer Lounge Area
  • Free WiFi
  • Authorized Parts Store
  • Drive-In Service
  • After Hours Drop-Off
  • Free Drinks
  • Cable TV
  • Automated Car Wash
  • Free Loaner Cars
  • Rental Car Service Onsite
  • Authorized Accessories Store
  • Free Coffee
  • Television