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Otto's BMW

West Chester, PA

4.9
856 Lifetime Reviews Review Dealership
Welcome to Otto’s BMW. We have always been a family owned and operated business, and since the day we opened in 1968, we have dedicated ourselves to outperforming customer expectations. We’re very grateful for the loyalty of our clients and the longevity of those relationships. We are keenly aware of the competitive marketplace, and fully endorse the premise that satisfying current customers is the best way to attract new ones.

1275 Wilmington Pike

West Chester, PA

19382

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Top Reviewed Employees

Scott Gately at Otto's BMW

Scott Gately

Client Advisor
5.0
Justice Mogano at Otto's BMW

Justice Mogano

Client Advisor
5.0
Wilmer Rodriguez at Otto's BMW

Wilmer Rodriguez

Sales Manager
5.0
Mohammad Elnaboulsi at Otto's BMW

Mohammad Elnaboulsi

BMW Genius
5.0

Latest Reviews

November 28, 2020

"Mohammad was hands down the best salesperson we have ever..."

- Meg

Mohammad was hands down the best salesperson we have ever worked with ANY where. The combination of the X2/X4 & Mohammad was a perfect experience.

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Employees Worked With

Other Employees : Michael Dixon (also phenomenal)was kind enough to refer us to Mohammad

November 28, 2020

"Justice Mogano is always a pleasure to deal with. We were..."

- Phl27r

Justice Mogano is always a pleasure to deal with. We were able to get a great deal and as always treated honestly and fairly. He’s personable, knowledgeable, and detail oriented. Would recommend him without reservation.

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November 24, 2020

"Ian was exceptional in every possible way. He is not the..."

- corinnebanter

Ian was exceptional in every possible way. He is not the typical “car salesman,” which to us is the reason we went through with the purchase. He is a genuine and sincere person who we know we could trust. He made sure we were comfortable every step of the way and offered excellent guidance throughout the car buying process. We passed up offers elsewhere due to the lack of empathy and sincere concern and respect from those dealerships and salesmen. My boyfriend purchased a car from him just about 5 years ago and referred me to him based on his demeanor and professionalism. It’s like buying a car from a good friend. There aren’t enough good things to say about him and our experience with Otto’s BMW. I am OBSESSED with my 2020 X3. I left knowing confidently how to operate all the tech and the driving capabilities. Thank you so much Ian!! Your time is so appreciated & thank you for being who you are! Best car buying experience by far.

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Employees Worked With

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Photos & Amenities

  • Customer Lounge Area
  • Free WiFi
  • Authorized Parts Store
  • Drive-In Service
  • After Hours Drop-Off
  • Free Drinks
  • Cable TV
  • Automated Car Wash
  • Free Loaner Cars
  • Rental Car Service Onsite
  • Authorized Accessories Store
  • Free Coffee
  • Television