Ourisman Chantilly Toyota

The service department is into ripping off customers. After my cars first two years of service for free was complete. They did the 30k service I was expecting it to be a little more since it was a big m After my cars first two years of service for free was complete. They did the 30k service I was expecting it to be a little more since it was a big milestone. They recommended additional services for the proper maintenance of the vehicle. So I went with their “recommendations” walked out with a ~$600 bill. The 35k maintenance I thought surely would be a regular maintenance service. They came back with other services that were recommended I walked out with a $500-600 bill. For 40k maintenance I thought for sure I would get through with just the regular 40k maintenance… oh no… they were recommending add on services of XYZ for the “maintenance” of the vehicle. When asked how much that would cost they said $600. I didn’t do their “recommended” add ons. If it costs this much to maintain a Toyota I was considering going back to Honda. Never have I felt ripped off taking my Honda to the dealership for service. I have since taken my vehicle to another non Ourisman Toyota dealership and guess what. There were no other recommended add on services. I will never be back to Ourisman. That includes for future vehicle purchases. Hope your dishonesty was worth losing my business! More

Ourisman staff is great and friendly, but Amen Riyati goes above and beyond. His customer is just exceptional! Thank you Amen for your extraordinary customer service my friend! Thank you once again for goes above and beyond. His customer is just exceptional! Thank you Amen for your extraordinary customer service my friend! Thank you once again for your assistance! Cordially, Ribera Bismarck Family More

Amen is a great salesman he was professional and knowledgeable if you need a car definitely ask for him. knowledgeable if you need a car definitely ask for him. More

Amen to Amen. Great customer service! Couldn’t ask for anything more. Thanks for the very personalized service. We’ll be back for the next one. Great customer service! Couldn’t ask for anything more. Thanks for the very personalized service. We’ll be back for the next one. More

Please ask for our salesman, Amen Riyati. He was fantastic, very personable, and best of all, PROFESSIONAL. You will not be disappointed. He is experienced and will do his very best for you. He was fantastic, very personable, and best of all, PROFESSIONAL. You will not be disappointed. He is experienced and will do his very best for you. More

I had a great experience buying my first car with Amen Riyata. Throughout the whole process he was professional and patient. The whole environment left me with a great impression. Riyata. Throughout the whole process he was professional and patient. The whole environment left me with a great impression. More

I bought a RAV4 in February. I was assisted by An awesome salesman first who did not hesitate to involve his supervisor in the process. Both of them did their best to find me wh I was assisted by An awesome salesman first who did not hesitate to involve his supervisor in the process. Both of them did their best to find me what I needed, to solve issues around the delivery process and moreover have the car delivered sooner than expected. Both of you are awesome! Once again thank you! More

This was our second car purchased from Amen. We came back because of our experience almost 7 years ago. He is a delight to work with, very thoughtful, professional, and kind. Truly a pleasure We came back because of our experience almost 7 years ago. He is a delight to work with, very thoughtful, professional, and kind. Truly a pleasure along with the entire Ourisman team. We bought a hybrid this time and likely all electric next time. Thanks for the amazing job Amen and Ourisman. See you next time! John and Melanie Johnson More

Thank you so much to Amen Riyata for helping me purchase my first car. He was so personable, polite, accommodating and 100% looked out for me during this whole process. I couldn’t have asked for a better fi my first car. He was so personable, polite, accommodating and 100% looked out for me during this whole process. I couldn’t have asked for a better first car sale and I will definitely be recommending Ourisman Chantilly Toyota to family and friends! -Tiffany More

I am very satisfied with the quality of services and I really appreciate to work with Boubacar Diallo who helped me have a Subaru crosstreck in 2018. really appreciate to work with Boubacar Diallo who helped me have a Subaru crosstreck in 2018. More