Ourisman Chantilly Toyota

Efficient They provide the service they say they will provide and do it in a timely manner. People I dealt with were very courteous and pleasant.. They provide the service they say they will provide and do it in a timely manner. People I dealt with were very courteous and pleasant.. More

Great experience I’m very thankful that I was able to do business at Ourisman Chantilly Toyota. All sales staff were courteous and experienced. Also, Amen and Aly were I’m very thankful that I was able to do business at Ourisman Chantilly Toyota. All sales staff were courteous and experienced. Also, Amen and Aly were excellent! More

Excellent Experience Called for state inspection and 45K mile service. Made appointment for same day. Arrived on time. Greeted by service advisor who kept me informed of t Called for state inspection and 45K mile service. Made appointment for same day. Arrived on time. Greeted by service advisor who kept me informed of the maintenance status. vehicle is now as close to show-room ready as possible. More

Service of Avalon My experience with the service department at Ourisman Chantilly Toyota was excellent. The problems found, and options, were explained thoroughly. The My experience with the service department at Ourisman Chantilly Toyota was excellent. The problems found, and options, were explained thoroughly. The work was done within the estimated time. The staff in the service department were very friendly and a pleasure to work with. Highly recommend! More

Fast. Convenient. Never a problem to schedule an appointment. Fast and convenient. Rental car option if you need one. Car wash is part of service too. Great service hou Never a problem to schedule an appointment. Fast and convenient. Rental car option if you need one. Car wash is part of service too. Great service hours so I can drop off/pick up before/work instead of taking time off work to service my car. More

Very satisfied I went in the first time to look at the Highlander. The salesman, Amen, sat down and answered all my questions. I told him I wasn't ready to test dr I went in the first time to look at the Highlander. The salesman, Amen, sat down and answered all my questions. I told him I wasn't ready to test drive because I wanted to look at other brands first. He didn't pressure me at all. I came back to test drive. We talked about the options and I asked for their best price. I spoke to Amen and Arlo and they gave me what I thought was a good price. I left and test drove a few other SUVs. After pricing others I came back and bought the Highlander. They wouldn't give me hardly anything for trade-in on a beat up 2001 Buick. However they suggested I donate it. Amen said I could leave it at the dealership until Purple Heart picked it up. Thought that was nice since we don't have room for another car at out house, More

Great Tha overall service was excellent! All the employees were kind and they have wonderful customer service.. Used vehicle selections were awesome. I wo Tha overall service was excellent! All the employees were kind and they have wonderful customer service.. Used vehicle selections were awesome. I would recommend this dealer to anyone More

Great Service They go our of their way to make sure you are happy with your service. I waited on my car in their lounge and it was a great experience. They go our of their way to make sure you are happy with your service. I waited on my car in their lounge and it was a great experience. More

Excellent Service Came in for a routine service. It was done quickly and I was out in under one hour. The car wash and concierge service afterwards is a nice touch. Came in for a routine service. It was done quickly and I was out in under one hour. The car wash and concierge service afterwards is a nice touch. Highly recommend. More

Routine oil change Took my 2015 Toyota Highlander in for an oil change. I called Tuesday morning last minute and they got me in the same day. As always, Jeff Nanfelt wa Took my 2015 Toyota Highlander in for an oil change. I called Tuesday morning last minute and they got me in the same day. As always, Jeff Nanfelt was kind and professional. The ladies at the Service Desk where I paid and checked out are very nice as well. All in all a positive experience! More