Ourisman Chantilly Toyota

It was great service. Thank you for taking time to show us the models and taking time showing my mother how to use the features in her car. She is very happy with the servi Thank you for taking time to show us the models and taking time showing my mother how to use the features in her car. She is very happy with the service provided. More

Great! Patrick Cadima offered outstanding customer service, couldn't have been more pleased with him and the entire experience. The service person I was told Patrick Cadima offered outstanding customer service, couldn't have been more pleased with him and the entire experience. The service person I was told to see was not actually working on the day of my appointment and Patrick took perfect care of all my needs. More

Responsive and keeps their word This is the third car I've purchased from Ourisman in 4 years. I know exactly what I want, coordinate with them before I go to the dealership and th This is the third car I've purchased from Ourisman in 4 years. I know exactly what I want, coordinate with them before I go to the dealership and they have it out front when I arrive. They have offered fair trade-in values for my cars, which is why I drive past two other toyota dealerships en-route to Ourisman. On this purchase. Daniel Carrico and Terry Morgan were prepared, responsive, courteous and provided so many extras (e.g., helping get the much-coveted parking garage sticker off of my trade-in car and placing it in the new car). But from the beginning, Terry had the car out front, and keys and plates ready for a test drive while Ourisman appraised my trade and queued me for the finance office. This enabled me to spend less time at the dealer and more time with my family. Highly recommend Daniel Terry. Couldn't be more pleased. More

Great I felt like there was a personal touch through out each step of the process. Amer was great, not pushy or high pressure. The finance team was also gre I felt like there was a personal touch through out each step of the process. Amer was great, not pushy or high pressure. The finance team was also great to work with. More

Pleasant Everyone was very helpful and interested in my satisfaction. I was not planning on buying a car that day. I was just looking. After negotiating with Everyone was very helpful and interested in my satisfaction. I was not planning on buying a car that day. I was just looking. After negotiating with Denise, I decided to make my purchase . Denise had sold us cars previously and we were very satisfied with them and her handling of the transactions. Therefore, I was interested in dealing with her again and I was not disappointed. More

Get best treatment as a customer at Ourisman Ourisman Chantilly Toyota really earns your loyalty as a customer. They have beaten competing internet prices on all our return purchases. The buyin Ourisman Chantilly Toyota really earns your loyalty as a customer. They have beaten competing internet prices on all our return purchases. The buying experience is pretty painless, with great digital automation for what used to be "all the paperwork". Super service, great sales team and top quality managers. More

Dropping off the van for the back door recall fixtures Very professional and friendly staff, prompt service. Stacy was great in making the procedure easy and pleasant. Thanks very much. The driver who to Very professional and friendly staff, prompt service. Stacy was great in making the procedure easy and pleasant. Thanks very much. The driver who took me home was very polite and prompt as well. More

negotiaton process went smoothly When coming to a final price, they didn’t jerk our chain and make us wait while they ‘went to their manager’. We knew what we wanted to pay and they When coming to a final price, they didn’t jerk our chain and make us wait while they ‘went to their manager’. We knew what we wanted to pay and they did what they could to keep us from walking out and quickly. More

Front start to finish, the experience was seamless! Thanks for the excellent services you provided, also the hospitality while we waited for our vehicles, My daughter was worried about getting her vehi Thanks for the excellent services you provided, also the hospitality while we waited for our vehicles, My daughter was worried about getting her vehicle inspected, as it was due, and you did it for her and she was ecstatic. Thanks again Ourisman. More

Excellent service representative. Done on time. On time service.. Donald was very help and explained everything to us. We have purchased three vehicles fro this dealership. Our sales person, Marc On time service.. Donald was very help and explained everything to us. We have purchased three vehicles fro this dealership. Our sales person, Marcel is always friendly. More