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Ourisman Chevrolet Buick GMC of Alexandria

Alexandria, VA

3.3
136 Reviews

1800 Old Richmond Highway

Alexandria, VA

22303

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136 Reviews of Ourisman Chevrolet Buick GMC of Alexandria

August 03, 2019

After the initial deal it was subpar/disappointing Salesman was great even though you have to play the back and fourth game with manager. After that it’s Krish the F&I guy to tell you the sky is falli More

by Redline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian
Aug 08, 2019 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you for leaving a review. We appreciate the feedback. We would love to speak to you in person if you don't mind reaching out to our general manager, Bob Biagi, at (703)879-2018.

January 09, 2019

They just can't do anything right So after my horrible experience with this second rate operation, the GM appeared to make amends by offering to refund my "loaner car" payment. This w More

by c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Biagi
December 29, 2018

Exceptional Experience - Best Ever at a Dealership! Our experience was terrific. We purchased a 2019 Chevrolet Cruze for our daughter's first car, and we all could not be happier. Everyone was so friend More

by Godown Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Biagi, Abdullah Hanifi
Dec 31, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you! We're glad you had a terrific experience with us!

December 28, 2018

Excellent Service from the Experts In my opinion, there is no better way to keep your Buick in perfect, safe operating condition than Jeff's team at the Ourisman Chevy, Buick, Jeep Serv More

by FRSchwartzPhD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Dec 31, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you, FRSchwartzPhD! We're glad to know we're your first choice!

December 26, 2018

Finding the right car Our salesman listened to our needs and found the car that matched our requirements. Everyone we encountered was very friendly and willing to assist us More

by Evans, randm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Thomas
Dec 26, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you, Evans! We're glad we could meet your expectations!

December 19, 2018

Brisbon Excellent and professional service received and look forward to doing business again. Team identified a way to sell me the truck I wanted. Great expe More

by Bfuce001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawuanta Northern, Krish N Dadlani, and Haded, Troy Nieves
Dec 21, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you! We're glad to hear you had a great experience.

December 15, 2018

Customer Service The customer service was great and I appreciate the quick service. The customer lounge allowed me to conduct my work in a calming environment. Keep More

by Michael 4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Seed
Dec 17, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you, Michael! We're glad you enjoyed your visit!

November 26, 2018

New Auto We purchase a 4 new autos from Ourisman and we have used their service department over the years. We like the experience, so far, that we have had ove More

by brian123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson and Robbie in service do a great job.
Nov 26, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Wow, thank you, Brian! We appreciate your business and look forward to seeing you again!

September 26, 2018

Oil Change...once needed We went in for an oil change a few months ago; they let us know we didn't need one. We rescheduled - thanks for honesty! More

by uagrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael Heffner, Troy Nieves
Sep 28, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you, uagrad! We're glad we could be of service to you.

September 24, 2018

Mike Seed is the best the whole staff is friendly. everyone speaks to you and not just as a customer but, as a person too. Mikes team got my 2011 Suburban LTZ running like More

by TORIANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Seed
Sep 24, 2018 -

Ourisman Chevrolet Buick GMC of Alexandria responded

Thank you for the feedback! We're always happy to be of service, and we appreciate your recommendation!

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