Ourisman Chevrolet of Bowie

My daughter and I went there twice for several hours in a 2 day period. She did not have a lot of money to spend but wanted to look at a Chevy Cruze since she had seen the base models online at a reasonable 2 day period. She did not have a lot of money to spend but wanted to look at a Chevy Cruze since she had seen the base models online at a reasonable price. He showed her more expensive cars and said he didn't have anything for less then $19,700 other then a spark which is similar to those tiny smart cars. He had her sit in a car that he said was $30,000 and that he could get her for 19,000. Of course when we went inside those numbers somehow went up. She showed him cars on their website that she was interested in but he said they were in transit or were more expensive even though she showed him their website with multiple cars listed as being in stock and in her price range. She asked him to get one from another dealer and he said he could have one there the next day but then brushed her off and pushed her towards other cars. We finally gave up and settled on a used Hyudai Sonata for $16,799. In the process of buying it I was asked to sign some kind of disclosure form that stated that I have been told that one or more of the conditions apply to this vehicle but nothing was checked. Upon asking he told me it doesn't need to be checked. I told him I wasn't signing it and he then checked the box stating that none of them applied. After signing more papers he hands me a carfax that says the car was at one time a rental, had been in an accident, leased and then bought at an auction. I don't know all of the items on this disclosure form but one did say if it had been a rental and he flat out denied that any of these applied. I have no problem buying a rental but not for $16,799 and not without being told this More

I live in Easton MD and the local chevy dealer in my area is worthless. I own a 2007 corvette Z06 and needed to get a regular service done. I went to the Ourisman Chevrolet dealer in Bowie MD. I have NEVER h is worthless. I own a 2007 corvette Z06 and needed to get a regular service done. I went to the Ourisman Chevrolet dealer in Bowie MD. I have NEVER had a better experience with a dealership in my life. The service manager was very helpful and polite. The two mechanics that worked on the car were both extremely professional and knowledgeable. They did a wonderful job and addressed all my needs. I was out of there in less than three hours. Everyone that had anything to do with my vehicle treated it like it was their own. In the future there will be no other place I will ever go for service or repairs other than Ourisman in Bowie. Thanks so much to all the staff for a great visit. Sincerely, Mr. Guenther More

Ourisman of Bowie Me and my wife was really impress Ourisman of Bowie Me and my wife was really impress with Mr John turner customer service skills yesterday and the way him and the used car manage Ourisman of Bowie Me and my wife was really impress with Mr John turner customer service skills yesterday and the way him and the used car manager and finance team handle our deal yesterday.......after looking for months and going to different dealerships getting the run around we did not get that type treatment at Ourisman Bowie ....... We love the car and the service Mr Turner and staff went beyond beyond to handle our deal and it was a blessing even down to the phone receptionist was Perfect...... Thank you Thank you so much :) (1sgt Ret USMC) Lonnie D. Stancil ll Lead Anti terroism Officer P2E Operations 10119 Beach Road, Bldg 322 Fort Belvoir, Va 22060-5802 W: 703-704-2316 lonnie.d.stancil3.ctr@mail.mil More

I stopped in to have a headlight replaced. They were able to see me right away and within the hour, I was driving away with two working headlights. The service was timely and the staff helpful. I gave the pr to see me right away and within the hour, I was driving away with two working headlights. The service was timely and the staff helpful. I gave the price a good rating because it cost over $166 due to the labor cost. With advanced technology, it is no longer the case that you can pop a worn bulb out and easily replace it with a new one. More

I brought my car in twice to the dealership. First time, they couldn't communicate with the car's computer. Tried for 3 hours. Took it to another dealer - fixed in 15 min. At least they didn't charge me. they couldn't communicate with the car's computer. Tried for 3 hours. Took it to another dealer - fixed in 15 min. At least they didn't charge me. Second time,charged me for 2 hours of work to fix computer issues. 1 week later the problem was back. No confidence in service department. Other dealer heard similar issues from other customers. Closest to me, but I don't want to go back to them. More

I have purchased 3 Chevrolet vehicles in the past and Ourisman Chevrolet Service Manager Joe White has taken care of any and all problems I have had. Ourisman Chevrolet Service Manager Joe White has taken care of any and all problems I have had. More

Our car had a problem and Buddy resolved the issue. He treated me with respect, dignity and courtesy. He came up with solutions that were cost effective and took care of the problem. He tries to solve the treated me with respect, dignity and courtesy. He came up with solutions that were cost effective and took care of the problem. He tries to solve the problem as if it was his own car. Buddy is one of the best employees Ourisman Chevrolet has and needs to be recognized for his professionalism, courtesy, and problem solving skills. I could go on and on, but I will just say "thanks" to Buddy and wish everyone at Ourisman Happy and Safe Holiday season and a very Happy New Year. Thanks again, Diamond P. More

Start to finish, not a bad experience. This was the 2nd time both my wife and I each bought cars at this dealership the same day. That says alot. time both my wife and I each bought cars at this dealership the same day. That says alot. More

Please make sure you check the price of the vehicle through out the process. I purchased a Vehicle NEW a it was missing items from it.The dealership took 3 weeks to replace items from my truck. The s through out the process. I purchased a Vehicle NEW a it was missing items from it.The dealership took 3 weeks to replace items from my truck. The sales people will smile in your face until you make your purchase afterwards you will get email lying about how good their services is. Try calling the dealership with a problem and see how long in takes to speak with someone or even resolve the issue. Customer service was the worst ever*** Last year I purchased a new vehicle and it broke down on 495. This year I purchased a truck and they offered 1 free oil change because this was the 2nd vehicle I brought. Buy at your own risk***** More

Had the great occasion to purchase a 2012 Chevy Cruze and Mr. Goins was extremely helpful in that purchase. On the occasions, that I brought the car back for service, the entire crew was very accomodating a Mr. Goins was extremely helpful in that purchase. On the occasions, that I brought the car back for service, the entire crew was very accomodating and friendly. The services were done properly and in good time. The experience with Ouisman of Bowie, MD is a delightful experience. The atmosphere is very condusive for waiting for the car to be serviced. It is bright, very clean and cheerful. This always resonates with me. I am recommending everyone I know who is looking for a car to go to Ourisman of Bowie. Also, I had the delight of having a Chevy Cruze party. That was quite an occasion. I know that it was a promotion but what a grand idea. It was wonderful. Thank you so very much. All customers want to feel appreciated and I truly feel apperciated. Once again, thank you. More