Ourisman Chevrolet of Bowie

Every since me and my wife purchased our vehicle from this dealership the people have been very helpful. Our sales representative Lawrence was very friendly and seemed to care about what our cars needs w this dealership the people have been very helpful. Our sales representative Lawrence was very friendly and seemed to care about what our cars needs were. I would recommend him to someone I know if they were looking to purchase a vehicle in the near future. More

Evan and the rest of the staff were extremely helpful in helping my family and I get back on the road in our new Traverse. After experiencing something like a totalled vehicle, you really aren't in the mood helping my family and I get back on the road in our new Traverse. After experiencing something like a totalled vehicle, you really aren't in the mood for a lot of excess hassle. Our questions were answered quickly. Our concerns were resolved efficiently. A completely pleasurable experience for my family. More

My experience at this dealership was very delightful. They were attentive to my needs and understanding to my situation. Lawrence and Herbert were very patient with me and helped me through what has been They were attentive to my needs and understanding to my situation. Lawrence and Herbert were very patient with me and helped me through what has been a trying task for me in the past. I would like to thank them both very much. I will refer this dealership to others in the future. More

I have been in other car dealerships with pleasant experiences but Lawrence by far exceeded by expectations, I think he went beyond the call of duty to see that I rec'd what I was interested in. He experiences but Lawrence by far exceeded by expectations, I think he went beyond the call of duty to see that I rec'd what I was interested in. He was most pleasant, helpful and willing to do whatever he could to see that I rec'd what it was I was looking for. I personally feel that Lawrence is an asset to the Ourisman Cheverolet Dealership, keep him and give him what he needs to continue to grow. Go Lawrence. Valerie Bowman More

We can't thank these great folks enough for all of their help in getting us a new 2010 Avalanche. All were wonderful people and all did their jobs well .Also the internet gal Ms. Meredith. We now have help in getting us a new 2010 Avalanche. All were wonderful people and all did their jobs well .Also the internet gal Ms. Meredith. We now have a new Chevy Dealer who we are proud to support. I hope to recommend a lot of friends, family and clients from our business as well. Can't say enough nice things about Ourisman Chevrolet of Bowie from the ownership and on down through all of their employees. We were introduced to the very welcoming service dept. as well and certainly will stay with Ourisman Chevrolet for all of our service needs.We will certainly return there for all of our future Chevy purchases. Congradulations to GM for having an outstanding Chevrolet Dealership in Ourisman Chevrolet . They are without a doubt the very best !!!! Our sincere THANKS to all !!!! Sincerely, Dr. & Mrs. Michael M. Mercado More

my experience at Ourisman Chevrolet of Bowie was fantastic. All of the people that I worked with there were friendly, courteous and patient, but most of all they worked with me to reach an exceptio fantastic. All of the people that I worked with there were friendly, courteous and patient, but most of all they worked with me to reach an exceptional and fair price. They were upfront and honest about their costs, and we were able to negotiate a great price and payment that I feel comfortable with. More

Called dealer and Chris Johnson responsed. We asked to see two types of cars. Chris invited to come see the models we requested as they had several kinds of both vehicles to see. We meet with Chris that see two types of cars. Chris invited to come see the models we requested as they had several kinds of both vehicles to see. We meet with Chris that day and he explained and answered our questions. We were able to drive both types. Chris did not pressue us to buy a better model or a more expensive one. We went home to decide what we wanted and called back the next day to tell Chris we had decided on the 2011 Equinox LS. Chris said it would be ready and when we arrived it was ready. We drove the vehicle, completed the paperwork and were home by dinnertime. We could not believe how easy this whole transaction occurred. My wife and I visisted a number of dealerships looking for the right car for us. Most dealers wanted to show us more expensive models and were in some cases unwilling to say they could get the model we wanted!! We fully recommend Ourisman of Bowie as they provided the best car buying experience of my 70 years. Chris Johnson was the most outstanding salesman we have meet: knowledgeable, friendly, no pressure, called back with info., showed us several vehicles, sat in the car with us and explained on-star/phone/equipment,and walked us through the paperwork. We drove 60 miles to get our vehicle and found a Great salesman, & great guy. More

Great and Friendly staff! Easy to work with, no games, they want to sell cars! Joseph was patient and explained all of the cars options, OnStar options, XM radio he made it fun. They came right out with they want to sell cars! Joseph was patient and explained all of the cars options, OnStar options, XM radio he made it fun. They came right out with the best price, no Haggling needed! Thanks for the great experience! More

I originally went into the dealership just to look at the new Camaro and get a trade in quote on my Ford Edge. Missy Heim approached me and was very helpful in showing me the new Camaro and everything they h new Camaro and get a trade in quote on my Ford Edge. Missy Heim approached me and was very helpful in showing me the new Camaro and everything they had to offer. She also got the ball rolling on my trade in quote pretty fast. Missy really took care of me and made me feel like she really cared. I have unfortunately met my fair share of bad employees and Missy is definitely not one of them. I would definitely refer any friends or co-workers of mine to Missy if they were interested in buying a car. Also, Missy went out of her way to bring over my new Camaro on a Sunday from their sister lot which was closed so I could see for myself if I even liked the white Camaro. I am equally happy with my purchase as I am with the great care I received from Missy while working with her. More

I took my 2010 Equinox in to have a Service Airbag warning looked at and they all but flat out refused to look at my car. I called to make an appointment on 6/24/10 and the earliest time I could get w warning looked at and they all but flat out refused to look at my car. I called to make an appointment on 6/24/10 and the earliest time I could get was on 6/30/10 at 3pm. I show up and explain the problem. The rep I dealt with (Shane) gave me every excuse he could come up with to not look at my vehicle. First it was oh it could take several hours to look into the problem. Then it was oh I've been seeing lots of 2009 and 2010 cars that have an Air bag alarm go off and then they go away. Next it was, oh its not happening right now then we can't do anything. I explained that it was happening at random times and I can't predict when it would happen again. Then he tells me that there is an issue with the sensor in the passengers seat that will sometimes register a small amount of wait and then kicks an error. The error will take some time to clear. He told me if that was the problem, he won't waste his technicians time troubleshooting the problem. At this point I was a bit upset. Then I get the guilt trip answer. If you want to we can look into it, but it may take several hours or days to fix the problem. But he again tells me, he doesn't want to waste his technicians time if its just the sensor issue. Here's a thought, if you know there are issues with Airbag system sensors. Don't you think you should document them. Also made the comment, he again didn't want to waste his time or Chevy's time with a small issue like the sensor problem. So they let me walk out of there with out doing anything to my vehicle when I was telling my Airbag system was issuing warning. I could have insisted that they do something, but I have lost all confidence that they will do anything. I can't take the chance that they will take my car and just park it around back for two hours. Then bring it back to me and say they did troubleshoot it, when they really didn't do anything. I will wait for it to happen again and then find a place with a service center that takes my issue seriously and won't let me walk out the door with a potentially hazardous vehicle. More