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Ourisman Chevrolet of Rockville
Rockville, MD
250 Reviews
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Convenient Location
To visit our dealership, check our Map and Location and Department Hours – we would like to meet you in person and help you with your car ownership needs. Our dealesrship is conveniently located and worth the drive.
Service, Parts, Accessories
When it's time for regularly scheduled Service, Maintenance or Repairs, we hope you'll consider our modern and friendly Service Department. If you need Parts or Accessories for your vehicle we're glad to help and have departments standing by and ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 250 reviews
November 24, 2023
Salespeople come and go here, so get one of the experienced ones for better service. I bought my first EV here and swore I’d never buy another car from them, but their highest rated salesman change experienced ones for better service. I bought my first EV here and swore I’d never buy another car from them, but their highest rated salesman changed my mind. The service center is solidly OK, not better than that. But I rather get my car serviced here than other dealerships (which will remain nameless). More
by ABeeGetsTired
Employees Worked With
Reggie Wilkerson, Kasheem Wilkerson
Helpful November 14, 2023
Chuck provided exceptional customer service. He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and was knowledgeable and friendly. I would recommend him to anyone. More
by Nancy
Employees Worked With
Chuck Mullen
October 23, 2023
Service person was very friendly and experienced. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. More
by Ingeborg Costa
Employees Worked With
October 18, 2023
Nick Vasquez is the consummate customer service representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. More
by Charles
Employees Worked With
Nick Vasquez
September 23, 2023
Scheduling service for my 2023 Traverse by phone was fast & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourism & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourisman. The waiting area was clean. More
by ricdjpal
Employees Worked With
Chuck Mullen
September 22, 2023
Nakeya Brown was very persistent in getting us into a car we wanted and worked with us to get a price we could afford. She kept us informed throughout the buying process and beyond. we wanted and worked with us to get a price we could afford. She kept us informed throughout the buying process and beyond. More
by bstevens.psu
Employees Worked With
Nakeya Brown
September 07, 2023
Service Representative Mr Alan Krum provided outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ upda outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ updates and cost estimates, and emailed me a detailed document regarding services needed. He was attentive and pleasant the entire time, an exemplary model for customer service Representatives. More
by Dr_R.
Employees Worked With
Alan Krum
August 30, 2023
Absolutely the easies transaction I'Ve ever had buying a new car. Theaodora Kona andMike Click are the very best. No xx, straight talk and once we understood each other quickly reached a deal. Zero pressure new car. Theaodora Kona andMike Click are the very best. No xx, straight talk and once we understood each other quickly reached a deal. Zero pressure. 5 Stars + More
by Greg B
