Ourisman Chevrolet of Rockville - Service Center

Great job and great service from Allen and the team of mechanics keep on working hard as now mechanics keep on working hard as now More

I have worked with this family owned business many times over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separ over the years. The Rockmont location is clean, staff is courteous, professional and knowledgeable. Nick Vasquez was exceptional during the two separate days I worked with him. Thank you Ourisman Rockmont! More

The first repair work took a week and when I picked the vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish vehicle up and drove home, I realized that the work was shoddy and incomplete. I returned the vehicle and it took another week to correct and finish the work. To top this, Ourisman would not accept a check in payment for services. More

Chuck provided exceptional customer service. He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and He gave me the number of a tow company, notified me when my vehicle arrived, expedited the diagnosis to accommodate my out-of-town travel plans, and was knowledgeable and friendly. I would recommend him to anyone. More

Service was quick and friendly . I always go to this dealership for any repair woks and I am happy. I always go to this dealership for any repair woks and I am happy. More

Service person was very friendly and experienced. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. Told me very concisely the status of my service and time it would take. Car went through car wash and inside vacuum before I left service station. More

Nick Vasquez is the consummate customer service representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. representative. He is friendly, knowledgeable, and looks for ways to make his customers the center of attention. More

This is my first time in this dealership and i am very satisfied on how they fix my service car. The Advisor is great especiallyRoland EA . satisfied on how they fix my service car. The Advisor is great especiallyRoland EA . More

Scheduling service for my 2023 Traverse by phone was fast & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourism & easy. Chuck Mullen, Advisor, efficiently & cheerfully assisted me on all aspects of this service, which was the first time for me to come to Ourisman. The waiting area was clean. More

Service Representative Mr Alan Krum provided outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ upda outstanding customer service, logging very detailed notes and instructions regarding serive on my 2017 Chevy Suburban. He called me promptly w/ updates and cost estimates, and emailed me a detailed document regarding services needed. He was attentive and pleasant the entire time, an exemplary model for customer service Representatives. More