Ourisman Chrysler Dodge Jeep RAM

This is quite possibly the worst service department we have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is by far the most irresponsible, unreliable and rude Ram dealer…or any dealer, that we have ever attempted to due business with. We were given the run around by different service staff members that constantly accused one another for not doing there job. Ultimately, we spent 8 days trying to get standard recalls completed and they were never done. Having worked in a dealer service department, I can not imagine why this organization gets any good reviews…you should proceed with great caution. We will be reaching out to Ram for assistance. More

The service was very quick and fast. Dwayne was able to find the issue with my car and fix it like brand new. Great service! find the issue with my car and fix it like brand new. Great service! More

I have trusted your mechanic Sean for over 20 years, following him from one dealership to Ourisman Clarksville. This is why I take my 2016 Grand Cherokee to the service department. I give Five stars t following him from one dealership to Ourisman Clarksville. This is why I take my 2016 Grand Cherokee to the service department. I give Five stars to Sean's service always. Shimomoto More

Ourisman is always top notch - great service- friendly personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish More

This dealer was a pleasure to work with. I had received an offer through Truecar which had seemed to change on the Truecar website, but they honored the original price exactly as it was quoted. No games o an offer through Truecar which had seemed to change on the Truecar website, but they honored the original price exactly as it was quoted. No games or gimmicks, I have seen other dealers try to add back freight twice and things like that. Keiri Flores was great as the salesperson, and I was in and out of finance faster than I have ever experienced. A thumbs up all around. More

Ourisman CJDR is the absolute best experience at a vehicle dealership I have ever had by far thanks to my salesman Andrew Thomas and Kevin Gilbert in finance. I would like to especially thank Andrew f vehicle dealership I have ever had by far thanks to my salesman Andrew Thomas and Kevin Gilbert in finance. I would like to especially thank Andrew for putting in all of the extra leg work it took for me to get my 2021 Jeep Wrangler Unlimited Rubicon as it was an out of state deal. I would without a doubt give Andrew and this entire dealership a 10/10 rating with my overall experience. Highly recommend this dealership. It’s why I flew all the way from Knoxville TN for my purchase. More

When I inquired about the vehicle there were no pics available. I was interested due to the price and the low miles. Dana, the sale rep, responded immediately. I asked for some pics and she went out and available. I was interested due to the price and the low miles. Dana, the sale rep, responded immediately. I asked for some pics and she went out and took a ton of photos then texted them to me. Went for a test drive and decided to purchase the vehicle. The dealership had a price that was 400 more the the price I saw on line. Dana adjusted the price and went out of her way to make sure we were 😊 More

Great service department! Staff was very friendly and took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. More

Always take my car here for service. Dwayne is the best. He explains everything and tells me what should be done now and what can wait. He explains everything and tells me what should be done now and what can wait. More

Super helpful & got me in and out ahead of schedule!!! It is always a pleasure to visit this dealership. I will continue to recommend to friends. is always a pleasure to visit this dealership. I will continue to recommend to friends. More