Ourisman Chrysler Dodge Jeep RAM

Mrs. Jeffers I had called Ourisman, and Ms. Sylvia answered the phone, i was very pleased with her customer service skills and the way she got back to me so quickl I had called Ourisman, and Ms. Sylvia answered the phone, i was very pleased with her customer service skills and the way she got back to me so quickly. Ms. Sylvia then invited me to come look at the car, which I did do that day. Upon arrival the receptionist was very polite and eager to help me out. She pointed me towards Ms. Sylvia and, she was already ready for me, she had the car pulled up and was ready to test drive and everything. This was my first time buying a car, so she made it very simple and easy for me to understand. Ms. Sylvia was outstanding and I am glad to have bought Jeep Patriot from her. I love ti and will be back when I'm desiring a new car, thanks Ms. Sylvia. More

Great online communication and service. I had a great experience in the purchase of a new minivan. Other dealers usually want to talk by phone and/or insist on visiting their store. This is I had a great experience in the purchase of a new minivan. Other dealers usually want to talk by phone and/or insist on visiting their store. This is something is difficult due to work responsibilities and schedules. However at Ourisman all the communication was online by email. Daniel Travelpiece provided the right information and took his time to find the car with the features I was expected. Of course he offer a deal which was the best. At the store Ralph Bowen provided an excellent service during the purchase process. Al the question were answered and the initial introduction to the car features was very good. This has been an very good purchasing experience. More

Very pleasant experience I go back and forth between buying new cars and buying used cars (Carmax) because I hate the new car buying experience in general. Having to haggle, I go back and forth between buying new cars and buying used cars (Carmax) because I hate the new car buying experience in general. Having to haggle, pay attention to the numbers to make sure they don't change, etc. This was NOT the case at Ourisman. I had a wonderful experience and would recommend them in a heartbeat. I went through my credit union's car buying program and was immediately sent a few e-mails from John Treat. Great guy. I decided to go for an upgraded model and was told the savings could still be applied. John gave me an out the door price over the phone which was the same price he gave me when I walked through the door that evening. I called John when I was in route to him and didn't realize he was about to leave for the day. He told me not to worry and stayed well past when he expected to leave to make sure I got my dream vehicle. I was going to trade my car into Carmax but John had them take a look and I ended up doing better on my trade with the tax savings. This was a very transparent, pleasant experience. I couldn't be happier with my car or the service I received from John. Thanks Ourisman and John. I will be seeing you again in the future. More

New Jeep! We were looking to replace our 2009 Jeep Patriot with a new Jeep. It was a great experience with Ace. They did not have the color on the lot that we w We were looking to replace our 2009 Jeep Patriot with a new Jeep. It was a great experience with Ace. They did not have the color on the lot that we wanted but quickly found one in the area and delivered to their dealership. Having had a good experience with the 2009 purchase we decided to return to them, Thank you . More

Excellent customer service I went in to look at a 2017 Ram Bighorn and Q Hall helped me he was a awesome salesman I sell cars also he new the product very well no pressure sales I went in to look at a 2017 Ram Bighorn and Q Hall helped me he was a awesome salesman I sell cars also he new the product very well no pressure sales team very professional dealership great management and finance was very nice lady and helpful I would recommend Q Hall he is a 10 out of 10. More

Wide selection & easy/fast process. I waked in just searching seeing what they had in stock, thinking that I wouldn't qualify for a top of the line car a few hours later I drove off in I waked in just searching seeing what they had in stock, thinking that I wouldn't qualify for a top of the line car a few hours later I drove off in a brand new keep wrangler. They had exactly what my husband and I were looking for and Mr.Dan was really helpful. I was a little scare about the interest but my car is worth it. More

New Pacifica to carry increasing number of grandchildren Our investigation of available cars for this purpose extended over about a month while we comparison shopped. The first contact was with Ralph Bowen Our investigation of available cars for this purpose extended over about a month while we comparison shopped. The first contact was with Ralph Bowen who kept in touch, answered our questions, and gave us the information we needed without pressuring us. We were able to identify what of the new features we needed and the Pacifica won the competition. Ralph located a car that met all our requests. Our purchase experience was basically good. We feel like we got a reasonable deal. Ralph took a lot of time to show us the car's many features and answer questions before we drove off. More

Excellent sale agent Biz was very helpful. He showed us cars exactly as we looking for, also he gave us very good deal mentioned all the options available related to get t Biz was very helpful. He showed us cars exactly as we looking for, also he gave us very good deal mentioned all the options available related to get the best price. My husband and me we feel so glad that we got Biz help in our first time car buyers. More

Great, friendly service When shopping for my new vehicle, I had a very positive experience with Marquette Hall and the rest of the staff at Ourisman Dodge, I originally was l When shopping for my new vehicle, I had a very positive experience with Marquette Hall and the rest of the staff at Ourisman Dodge, I originally was looking for one model and the car I was looking at online had been sold. He found another vehicle that he could bring in for me. I ended up going with another model and he was able to bring down the price by matching a deal I had received from another dealer. I would recommend this salesman and dealership. More