Ourisman Chrysler Dodge Jeep RAM

Great My experience with this dealership was great. I told them exactly what I wanted in a car as far as features and color... They found the exact car for My experience with this dealership was great. I told them exactly what I wanted in a car as far as features and color... They found the exact car for me very quickly. It happened to be at another location, but they were still able to get me the car the same day. I am very pleased with my purchase. More

Negative Equity turned positive Small talk..Check. Knowledgeable..Check. Looking to take care of my needs..Check. Not much more I could ask for. This is my 3rd car that I've purchase Small talk..Check. Knowledgeable..Check. Looking to take care of my needs..Check. Not much more I could ask for. This is my 3rd car that I've purchased And because of the service I can definitely say this was the best experience provided thanks to Mitch and the finance manager Dana. More

Nice Folks ! Low Key! Overall, a good experience with everyone on staff. The one problem the industry , as a whole, cannot seem to resolve is : Why keep a buyer for almo Overall, a good experience with everyone on staff. The one problem the industry , as a whole, cannot seem to resolve is : Why keep a buyer for almost 4 hours at the showroom, while the sales details are completed ?.... My gosh, suddenly the buyer is stuck waiting.!!!!!!! Idea : Have a plan to offer the buyer a luncheon or dinner at a nearby restaurant while the paperwork, etc. is completed... Geez, that could go SO FAR in customer relations.! Just think about it. For a few dollars, the buyer walks away COMPLETELY satisfied, not just SORTA satisfied.... I hope someone at Ourisman reads this ! Thanks, Leslie L. May More

Renegade purchase The Clarksville Ourisman team, Dennis and Jeff, were easy to deal with and found the Renegade for our teenage son through much persistence. We were t The Clarksville Ourisman team, Dennis and Jeff, were easy to deal with and found the Renegade for our teenage son through much persistence. We were there late and were happy customers. More

Great experience from start to finish Process started online finished at dealer was a wonderful hassle free experience made as easy as it could have been by the staff. Sylvia was a wonderf Process started online finished at dealer was a wonderful hassle free experience made as easy as it could have been by the staff. Sylvia was a wonderful no pressure sales person and was informative and knowledgeable and Dina was a pleasure to work with on the paperwork and found the right deal for me. More

Great experience at Ourisman Great no pressure help from Biz at Ourisman. Went the extra mile and stayed late to help pull things together. Jeff helped put together a fair deal Great no pressure help from Biz at Ourisman. Went the extra mile and stayed late to help pull things together. Jeff helped put together a fair deal and Dina got us on our way and out the door quickly without a hassle. I wouldn't hesitate to go back and would recommend them to anyone. By the way, the Grand Cherokee is a fantastic choice. More

fair and honest Sylvia was fair and honest. She took care of my special request. She even came in on her day off. Thanks. Everyone was great. Thanks to all. Sylvia was fair and honest. She took care of my special request. She even came in on her day off. Thanks. Everyone was great. Thanks to all. More

Purchase of new vehicle Our experience at this dealership was almost perfect. Jason our sales rep was amazing and very friendly! I enjoyed buying our first car with him. He w Our experience at this dealership was almost perfect. Jason our sales rep was amazing and very friendly! I enjoyed buying our first car with him. He was very knowledgeable and was willing to do anything to find our perfect car even if it wasn't in the lot. He researched it and found our vehicle! If I had to complain about one thing, it would be our experience with the financial advisor, Dina. I could have cared less for this process. First thing I noticed, being a woman, was how inappropriate her clothing option was. Then once we started crunching numbers, she got very defensive and forceful with wanting us to purchase the warranty that was being offered. She was persistent in arguing that we needed this warranty even though most of it is covered by my insurance, she wouldn't take no for an answer. She started getting very rude with my husband to the point where she asked why he looked at his father who was with us. At that point I almost walked out to cancel the sale because of how rude she was being and how pushy she was. I did not appreciate her at all. She led us to believe that the product we were buying was not reliable and it was automatically going to fail after our 3 year warranty. We were very disappointed to receive this type of service after such a wonderful experience with Jason. Jason and Justin are the only reason we gave this dealership a 5 star rating. If it was not for Dina, I would have rated the customer service and friendliness a five. More

Excellent service Ralph, the sales man, was very polite, had great personality, a great sense of humor and made me feel quite at ease. There was no pressure to buy any Ralph, the sales man, was very polite, had great personality, a great sense of humor and made me feel quite at ease. There was no pressure to buy any of the options, I told him I wanted the basic with automatic transmission, and we worked with that. I said I wanted red, then silver, I went back and forth and he was patient with me, as they had to bring the car in from another dealer. Purchased the car on a Friday afternoon, picked it up on Saturday and the finance office was also a pleasure to work with, no pressure to finance the car thru them, every thing ran smoothly and I was on the road in a very short period of time. I highly recommend this dealership for its fast service, with no pressure on you to buy more than what you went for. More

Another Great Experience at Ourisman We had another great experience at Ourisman. This was the second new Jeep vehicle we'v purchased from the Ourisman crew in Clarksville in five years, We had another great experience at Ourisman. This was the second new Jeep vehicle we'v purchased from the Ourisman crew in Clarksville in five years, and both experiences were great. The sales staff was extremely helpful, friendly and knowledgable. We also found that the prices at Ourisman were the best in the region. Thanks again! More