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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.5
282 Reviews
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124 North Point Blvd

Baltimore, MD

21224

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Showing 282 reviews

August 06, 2023

Took my Kia in for collision work and although it ended up being totaled everyone made the experience a little less painful. More

by bromeyertimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne,Maggie
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Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review! We're glad to hear Cheyenne, Maggie, and the rest of our professional team members made your service visit as pleasant as possible. We'll pass your kind words on and tell them to keep up the fantastic work. If you have any suggestions for how we can improve our communication and timeliness, let us know! We're grateful for any feedback. Thanks for choosing Ourisman, and have a great rest of your day! :)

August 04, 2023

Easy to get appt for time I needed through website. Service completed without any problems. More

by btwilliams1990
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to leave us a review! We're pleased to hear about your positive visit with our Service Department. Glad they were able to complete the repairs in a professional and timely manner. Thanks, too, for your feedback on how easy it was to schedule an appointment on our website. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great rest of your day, and hope to see you soon!

August 03, 2023

Had a very pleasant purchase experience buying a Jeep from here with everyone I interacted with, including Gerard "Cowboy", Mel, and the guys who delivered my car Pat & Dan. Would highly recommend. More

by Jeepster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard King
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Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much, Jeepster, for your 5-star review! We're thrilled to hear about your pleasant car buying experience with our team at Ourisman CDJR of Baltimore. We'll be sure to pass your gratitude on and tell them to keep up the great work. Congratulations on your new Jeep--we hope you love it for years to come! Thanks for being a member of the Ourisman Family, and have safe travels.

July 31, 2023

Good Experiene! They were very knowledgeable and serviceable. Answered every question i had and at the end got a good deal More

by Davoboricua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Peters, Matt Lepke, Umar Naeem, Skylin Fosah , Gerard King
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for the five stars, Davoboricua! We're glad you had a great experience working with our team at Ourisman CDJR of Baltimore. Our top priority is excellent customer service, and we're grateful you experienced that with our knowledgeable and professional team members. We'll keep up the great work moving forward. If your new vehicle needs anything, from routine auto maintenance to extensive repairs, you know where to find us! Have a great rest of your day, and drive safe!

July 29, 2023

Good costumer service I like there help and the department was professional and friendly ab More

by zeyad5551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Peters, Matt Lepke, Umar Naeem, Skylin Fosah , Gerard King
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that working with our professional team members. We look forward to your next visit with Ourisman. Have safe travels, and take care!

July 29, 2023

The service I received at this dealership was absolutely amazing! My salesperson name is Kathy Mckinney and the general manager name is Mike! Go see these 2 for your auto buying needs More

by Thomasw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guardado
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thomas, thank you so much for your 5-star review! We value the staff highlights for Kathy and Mike and are pleased to hear they made your car buying experience a great one. We're grateful to have them on our team and will be sure to pass your kind words on. Congratulations on the new Ram--we hope you love it for years to come! If you need anything, please don't hesitate to give us a call or visit our website for more information. We're here anytime. Thanks for supporting Ourisman, and have a wonderful day!

July 29, 2023

I came from Connecticut to purchase a vehicle, I was introduced to Mrs. Kathy McKinney. She was the best employee there. She was knowledgeable and very patient to our questions and concerns. She helped More

by Nasib H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thomas
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much, Nasib, for taking the time to leave a review! We're glad to hear about your positive experience working with Kathy at Ourisman CDJR of Baltimore. We'll pass your kind words concerning her knowledge and patience on to her. We're grateful to have her on our team! If you or your Dodge needs anything, please don't hesitate to reach out--we're here and happy to help. Enjoy the rest of your day, and have safe travels! Thanks for being a member of the Ourisman family.

July 29, 2023

My salesperson was absolutely great! Her name is Kathy Mckinney! Go see her for all your auto buying needs along with the general sales manager! His name is Mike Guardado More

by Thomasw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guardado
Report | Print
Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thomas, thank you so much for your 5-star review! We value the staff highlight for Kathy and are pleased to hear about your great car buying experience with her. We're grateful to have her on our team and will be sure to pass your kind words on. Congratulations on the new Ram--we hope you love it for years to come! If you need anything, please don't hesitate to give us a call or visit our website. We're here anytime. Thanks for your support, and have a wonderful day!

July 28, 2023

People were very pleasant and comfortable waiting room. Nice people to work with and I will come back for my next scheduled maintenance visit. More

by Scratch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
Report | Print
Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for the 5-star review! We're glad to hear your visit with our Service Department went well, from checking in with our courteous team members to driving off the lot with confidence. Thanks, too, for your feedback on our waiting room. If you or your Ram needs anything, we're here and happy to help. Have a great rest of your day, and see you soon for your next scheduled maintenance visit! :)

July 27, 2023

Good service received. Thank you Ourisman dealership and family. Hope the ends meet for the service received More

by jeevan_dhakal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Abel Mendoza
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your feedback with us. Our top priority is excellent customer service, and we're thrilled you experienced that during your visit! If you have any suggestions for how we can improve your next trade-in experience, please contact our General Manager, Ermias Kassaye, directly at Ermias@OurismanCars.com. Thanks again for being a member of the Ourisman Family, and have a great rest of your day! :)

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