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Ourisman Chrysler Dodge Jeep Ram of Baltimore - Service Center

Baltimore, MD

4.5
64 Reviews
Call Service Center (240) 213-7552

64 Reviews of Ourisman Chrysler Dodge Jeep Ram of Baltimore - Service Center

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March 22, 2023

The staff are always courteous and friendly. They always seem to get me in and out in a timely manner. The waiting area is always clean. More

by mslynn45
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davon
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Mar 22, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your review! We're pleased to hear you consistently experience efficient, professional service with Ourisman CDJR of Baltimore. We'll be sure to tell our team to keep up the great work moving forward. Thanks, too, for your feedback on the waiting room. Hope to serve you again! Have a great day, and drive safe!

Helpful
March 01, 2023

I was in and out fast. Knowledgeable staff and friendly. Will return for next service More

by stevekirkpatrick2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lepke
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Mar 01, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much for the five stars! Excellent customer service is our top priority, and we're glad it shows in our friendly staff and professional service. We value your business and look forward to your next visit. If you need anything, please reach out! We're here anytime and happy to help.

Helpful
March 24, 2022

I would like to add to my previous review. I was having some difficulties in setting up an app for my new Jeep. My salesperson (Kathy McKinney) and the tech specialist Ashlyn) worked above an More

by JEEPGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Wheaton
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Helpful
September 18, 2021

The staff and management are very rude and when I spoke to the manager Scott he was ruder then the rest of the staff I do not recommend this dealer Scott and his “team” in Baltimore are horrible More

by Jerry665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
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Helpful
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