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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

Overview
Employees
Reviews
Vehicles
4.5
857 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 857 reviews

March 06, 2024

Service was quick and same day, however, I was charged an extra $24.00 for miscellaneous fees that nobody could explain. It would be nice ( and honest) to define all cost so we know what we are paying for. More

by DavidR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 09, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We sincerely apologize for any inconvenience caused. We're happy to offer payment options that don't incur fees, such as cash or debit card. We value your business and want to ensure your experience is as smooth as possible.

Helpful
February 25, 2024

Had a great experience, Nate and the whole crew were very thorough from the paper work to service,I would recommend this crew to anyone,Nate went above and beyond what a salesperson does.thanks everyone. More

by Dalecassidy69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Magaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
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Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your 5-star review! We're delighted to hear about your positive experience working with Nate and the rest of our team at Ourisman CDJR of Bowie. Our top priority is excellent customer service, and we're grateful it shows. Congratulations on your new Dodge! We hope you've been loving it. If you or your new vehicle needs anything, our team is here and happy to help. Thanks for supporting us and welcome to the Ourisman Family! We look forward to your next visit.

Helpful
February 24, 2024

Great customer service great communication and explanation of details of the deal and attentive to needs More

by Solartitan1379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Bromley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Magaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that during your recent visit. We'll be sure to pass your kind words concerning our team members' communication and knowledge on to them. Congratulations on your new Dodge--we hope you've been loving it this past week! If you or your new vehicle needs anything, please give us a call or visit our website. We're here to help. Have safe travels and take care!

Helpful
February 22, 2024

Such great services, they took their time to see what the problem was. The customer service level was on point. More

by randar29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Randar, It's great to hear that you had such a positive experience with us! It sounds like they really went above and beyond to understand and solve the problem. Thank you for your business.

Helpful
February 20, 2024

Quick & great customer service. I went in with car issues and got it resolved quickly. 10/10 More

by gomez.florentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID VALENZUELA
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Feb 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Gomez, Thank you for your feedback! We strive to provide quick and excellent customer service to all our clients. It's great to hear that we were able to resolve your car issues promptly. We appreciate your business and hope to continue providing you with top-notch service in the future.

Helpful
February 19, 2024

I was greeted by a wonderful young lady. She explained the process to me, asked me to make myself comfortable and she would find me when she needed me. The waiting area was clean and com More

by The2ndJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department A+
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Mar 01, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your thoughtful feedback with us! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that from checking in to taking care of the bill. We'll be sure to pass your kind words on to our Service Department and tell them to keep up the great work. Thanks, too, for your feedback on our clean and comfortable waiting room. If you or your Jeep needs anything, we're here anytime! We appreciate your business and look forward to your next visit with Ourisman. :)

Mar 03, 2024 -

The2ndJeep responded

I was greeted by a wonderful young lady. She explained the process to me, asked me to make myself comfortable and she would find me when she needed me. The waiting area was clean and comfortable! The service I requested took the amount of time expected. From checking in to taking care of bill, staff was very helpful and polite. I will use this dealership again and would definitely recommend to my friends and family.

Helpful
February 17, 2024

My salesperson Mr Cooksley was awesome. Very attentive and detailed had things waiting for me so i had not to spent needless time in dealwrship. Lady in closinf and everyone were very graci More

by Dummyzmom
Recommend Dealer
Yes
Employees Worked With
Office by front window sweet lady.
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Feb 23, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the shoutout! We're glad Mr. Cooksley and our team could make your visit smooth. We appreciate your recommendation!

Helpful
February 07, 2024

Efficient employees nice to deal with they listen to the issues that i was having wit my vehicle More

by firejohn161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service
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Feb 15, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for your 5-star review! Our top priority at Ourisman CDJR of Bowie is customer service, and we're delighted you experienced that working with Dave and the rest of our professional Service Department. We appreciate your kind words concerning our team's communication skills and will tell them to keep up the great work. If your Jeep needs anything, from routine auto maintenance to extensive repairs, we're here anytime. Thanks for supporting us and take care!

Helpful
February 03, 2024

Went back to the dealership to buy out my lease and was greeted and helped right away. From the start to finish was a very smooth process. Thank you! More

by GKinsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia, Simo, and Lauren
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Feb 15, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much, GKinsey, for the five stars! We're thrilled to hear your recent visit with Ourisman CDJR of Bowie was courteous and professional. Glad our team made the leasing process as smooth as possible. We'll be sure to tell Patricia, Simo, Lauren, and the rest of our incredible team to keep up the great work. Congratulations on your Jeep and have safe travels! We look forward to welcoming you back. :)

Helpful
January 29, 2024

The service department was exceptional with great customer service and very efficient. I highly recommend them. More

by Sixxfive717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for taking the time to share your feedback with us! We're delighted to hear our Service Department provided exceptional customer service during your recent visit. We'll be sure to pass your kind words on to our team and tell them to keep up the great work. If you or your Ram needs anything, we're here anytime. Thanks for supporting Ourisman and enjoy the rest of your day!

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