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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

4.5
856 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 856 reviews

April 12, 2024

I had a Fast and good service. Oil change inly took a dew hours and reasonably priced. More

by Crossbosspk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Valenzuela
Apr 13, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with the fast and efficient service you received for your oil change. Providing quick, quality service at a reasonable price is always our goal. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

April 06, 2024

Good service. Would have preferred to be giving a call regarding total cost prior to completing the service. Delivered on time. More

by Nut
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David in service
Apr 06, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your feedback. We appreciate your preference for a call regarding total cost prior to service completion. We will take this into consideration for future interactions to ensure a more transparent and satisfactory experience for you. We're glad to hear that despite this, we were able to deliver the service on time. If you have any further concerns or questions, please don't hesitate to reach out to us. Your satisfaction is our priority.

April 02, 2024

In and out. No pressure. Staff helpful. Clean facility. Great stock. Just wish it were closer to give local dealerships some good competition. More

by jcox0376
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan, Nadar, Osama
Apr 09, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you! We aim to please and appreciate your feedback. We're here for you whenever you need us!

March 31, 2024

Nice dealer. Spencer was great! He helped me find the car that suits me better. More

by ASuleika
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Leon, Spencer
Apr 01, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the review! We're glad Spencer could help you find the right car. Enjoy your new car!

March 28, 2024

Went in to have tires rotated and a license plate bulb replaced..4 hrs later all done..but the kicker was $70 to change a $3 bulb. Wont be going there ever again! More

by jhall
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
none of these people helped me
Mar 30, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We're sorry to hear about your experience. Our commitment to using OEM parts and certified technicians means our prices might be higher, but we strive to provide quality service. It's disappointing to hear about your wait time and the unexpected cost for the license plate bulb. We understand your frustration and appreciate your feedback. If you have any further concerns or need assistance in the future, please don't hesitate to reach out.

March 25, 2024

So easy to work with. I came in about 3 pm and was gone in my new car by 7pm. Patricia is a wonderful sales associate! More

by Linda
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Walford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chu Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Bromley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Magaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herbert Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younes Bekkali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Lee
Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

That's wonderful to hear! It sounds like you had a smooth and efficient experience at the dealership. Patricia must have done an excellent job assisting you. Enjoy your new car! If you have any questions or need further assistance, feel free to reach out.

March 21, 2024

Great customer service! I was in and out, and my rep explained future services needed. More

by Bop
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Layna
Mar 26, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

It's fantastic to hear that you had a great experience with the customer service and that your representative was helpful in explaining future services. It's always reassuring to have clear guidance on maintenance. If you need anything else, don't hesitate to let us know!

March 15, 2024

Ourisman serviced my vehicle’s recall without any problem. They scheduled me and said the service would take two hours, and that was correct. They serviced the car in the two hours they stated. They More

by S waters
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brittany Lowe
Mar 16, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your positive experience with Ourisman! We're delighted to hear that our team was able to efficiently service your vehicle's recall without any issues. Providing accurate scheduling and transparent service is always our goal, and we're pleased to hear that we met your expectations. We look forward to serving you again in the future!

March 15, 2024

Brittany was amazing! Everyone was do nice and helpful. I have struggled at other Jeep dealers with staff not being helpful or honest with me! I am grateful for Manny who More

by rara116rara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lowe
March 06, 2024

Service was quick and same day, however, I was charged an extra $24.00 for miscellaneous fees that nobody could explain. It would be nice ( and honest) to define all cost so we know what we are paying for. More

by DavidR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Mar 09, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We sincerely apologize for any inconvenience caused. We're happy to offer payment options that don't incur fees, such as cash or debit card. We value your business and want to ensure your experience is as smooth as possible.

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