Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Mandy was terrific...appointment time kept to what was scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. scheduled. Parts in stock. Problems fixed perfectly. Mandy said it would be 2 hours..kept her word! EXCELLENT SERVICE...highly recommend. More
Service was started at my appointed time and the oil change was done in a timely manner. Excellent service. Rochelle is a great customer rep change was done in a timely manner. Excellent service. Rochelle is a great customer rep More
Scott Donaldson knows how to handle the problems, whether it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handle it be unsatisfactory service from other dealers or FCA . He's one step ahead to keep the customer happy. And my service adviser, Mandy Smith, handled the write up and advised me of everything with excellence. More
Excellent service from start to finish. Service Adviser Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having Excellent service from start to finish. Service Adviser kept me informed until they found and corrected the intermittent problem that I was having with my Dodge Journey. More
Had an electrical. Serve was prompt and they did a good job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. job of keeping me informed. It was a little expensive for what I had done, but I didn't have much of a choice. More
Ms. Roshon...(I hope I spelled her name correctly) took care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60 care of me & my Jeep. She kept me informed of what my car needed or did not need including if that part was still in good condition or not for a 60,000 mile check- up. I really appreciated her help. More
I appreciate the awesome customer service I received while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. while there to get my oil changed. Thank you for your quick, expedient service! Also, the waiting room was clean with everyone socially distancing. More
Natasha Tennessee provided me the best customer service I've had in many years. She is amazing and a real asset to your dealership. She went above and beyond in my recent visit. She is the sole reason I I've had in many years. She is amazing and a real asset to your dealership. She went above and beyond in my recent visit. She is the sole reason I will continue to use your dealership for future service. I spent many years as a senior executive and would have loved to have had her in my organization. She makes a difference for you everyday. More
Great service from Natasha and Tonya. Truthful and caring. As for the service, I made an appointment thinking it would be less than an hour, but it took over 2(two) hours. What is the point of maki caring. As for the service, I made an appointment thinking it would be less than an hour, but it took over 2(two) hours. What is the point of making an appointment? I never received an inspection sheet, my tire pressure was not checked, so I presume therefore my tires were not rotated. I really appreciated the coupon. More
Great Customer Service!! Tanya was very helpful and friendly. She kept me informed about everything that was going on with my vehicle until the service was completed. I was ve Tanya was very helpful and friendly. She kept me informed about everything that was going on with my vehicle until the service was completed. I was very satisfied. More



