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Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
908 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 908 reviews
November 28, 2019
Recall issue I was there for a recall, the customer service was excellent. Everyone i encountered was helpful, courteous and professional. You can bet on one thing I was there for a recall, the customer service was excellent. Everyone i encountered was helpful, courteous and professional. You can bet on one thing for sure - I'll be back !!! More
by tac42
Employees Worked With
I believe his name was Doug in the service dept.
November 21, 2019
Thanks for your service on my RAM. Looking forward to a lasting relationship so keep your Customer service in the best condition. Thanks for now lasting relationship so keep your Customer service in the best condition. Thanks for now More
by WLGoodwin08
Employees Worked With
Service Dept
November 21, 2019
We leased our truck with ourisman and a named name Raymond took care of us but very poorly. After our purchase, he forgot to give us our second key and said he would mail it out. It’s been a year and Raymond took care of us but very poorly. After our purchase, he forgot to give us our second key and said he would mail it out. It’s been a year and a half and he still doesn’t know where our spare truck key is. Once they get a purchase from you, the customer service given is poor from there on. Please do not make a purchase unless you expect to be treated like trash afterwards. To add, Services and parts do have great customer service More
by Jessie.figueroa1027
Employees Worked With
November 20, 2019
It was a pleasure working with Rochelle. The care I received was courteous and professional. I enjoyed my experience. They followed up with me every day and I will definitely return. Brian received was courteous and professional. I enjoyed my experience. They followed up with me every day and I will definitely return. Brian More
by bdmosby
Employees Worked With
Rochelle
November 09, 2019
Scott and Rochelle were wonderfulProfessional and Scott and Rochelle were wonderful Professional and knowledgeable Terri Letwinsky I will always come back For Servize and a new be home when need Scott and Rochelle were wonderful Professional and knowledgeable Terri Letwinsky I will always come back For Servize and a new be home when needed Have a nice day More
by Terrigray
Employees Worked With
Scott and Rochelle
November 08, 2019
Great Service Writer Rochelle was very professional and friendly while writing up my service request. She made the process quick and easy for me even though she appeared t Rochelle was very professional and friendly while writing up my service request. She made the process quick and easy for me even though she appeared to be multitasking. She was very prompt in returning my call with an update on my vehicle. The attention she gave was quite appreciated. Any time I return for service I will wait until she can assist me. More
by Smokescreen
Employees Worked With
Rochelle Sabino
November 06, 2019
The Front desk service was outstanding! It was a pleasure going into this location in Bowie and I would ONLY take my jeep to this location because of how helpful and friendly the staff was with me. In pa going into this location in Bowie and I would ONLY take my jeep to this location because of how helpful and friendly the staff was with me. In particular, Rochelle went above and beyond during my visit to make sure my experience was fantastic and I found her to be very knowledgeable in addressing my concerns! Turn around time was quick in regards to getting my jeep serviced and back out the door. 10 out of 10 More
by Roy
Employees Worked With
Rochelle
November 02, 2019
Service is just as good as sales The buying experience was excellent and now the service experience is likewise. Used the express service for the first oil change and it was a painles The buying experience was excellent and now the service experience is likewise. Used the express service for the first oil change and it was a painless experience. More
by Pete K
Employees Worked With
Spencer Cooksey
November 02, 2019
This was the best experience I’ve had a dealership service department. Doug was knowledgeable, informative and took the time to be thorough in his explanations. He went the extra mile to be helpful! S service department. Doug was knowledgeable, informative and took the time to be thorough in his explanations. He went the extra mile to be helpful! Staff at dealership was extremely friendly! More
by J
Employees Worked With
Doug
October 29, 2019
Excellent repair service Great service from time I walked in the door. Ms. Sabino made sure that I received all the fall discounts that were available. The only negative th Great service from time I walked in the door. Ms. Sabino made sure that I received all the fall discounts that were available. The only negative thing is I didn't get a call about additional parts that needed to be replaced. I just happened to call to see how things were going. That's when I was told that I needed an EGR valve and gasket. Also I didn't get a call letting me know that my vehicle was ready. More
by Donnell in Upper Marlboro
Employees Worked With
Rochelle Sabino
