
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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AMAZING! Ourisman was amazing to deal with. My brand new Laramie 1500 had a lot of issues that the dealer near my office couldn't fix. Ourisman stepped up an Ourisman was amazing to deal with. My brand new Laramie 1500 had a lot of issues that the dealer near my office couldn't fix. Ourisman stepped up and traded it for another truck. I would definitely do business with them again. More
Amazing Experience! I would like to give a special thanks to Younes Bekkali for making the deal for me!! If it was not for him, the deal would have fell through. Thank y I would like to give a special thanks to Younes Bekkali for making the deal for me!! If it was not for him, the deal would have fell through. Thank you so much!! More
New Dodge ram truck Jack and Brittany sold us a Hyundai about 1 month prior and the experience was such that this is the only dealership I shopped at for my truck. Once I Jack and Brittany sold us a Hyundai about 1 month prior and the experience was such that this is the only dealership I shopped at for my truck. Once I found the right deal online, I came right to these two. Since jack wasn't certified for truck sales, he hooked me up with Mike and Ramond , who are also very good. I made sure the deal was done with Brittany and Jack gets a little something. Everyone was knowledgeable, fair, upfront, and very helpful. This has probably been the best vehicle purchasing experience I've had, thanks. More
Recalls Great service. Fixed my 5 recalls with urgency and provided free loaner when I needed it. was very satisfied when i left. I will go back again. Great service. Fixed my 5 recalls with urgency and provided free loaner when I needed it. was very satisfied when i left. I will go back again. More
Paul Z. was Great! He made my first visit very pleasant. Keep up the smiles and courtesy in customer service. Along with knowledge of the autos. I will return again in the future for service at Ourisman Bowi Keep up the smiles and courtesy in customer service. Along with knowledge of the autos. I will return again in the future for service at Ourisman Bowie Jeep. Thanks again. More
Smooth Transaction Working with Preston on my purchase of a new jeep was seamless. He was very personable and knowledgeable about the jeep I was interested in. Working with Preston on my purchase of a new jeep was seamless. He was very personable and knowledgeable about the jeep I was interested in. More
Satisfied Took vehicle in to resolve electrical issue and get general service. The electrical work was costly, fortunately, the service rep helped me secure ag Took vehicle in to resolve electrical issue and get general service. The electrical work was costly, fortunately, the service rep helped me secure agreement with warranty company to cover the work minus the deductible. The work was performed timely. During the service, I mentioned to the service rep an issue that no one was able to resolve since it began over three years ago. The service rep and technician took ownership over my problem and though it required my patience it was well worth the time as the issue that had long nagged is gone. I will always ask for that team. More
Great Customer Service Quick service and amazing customer service. The shuttle service was on point and I recommend this car dealership to anyone who is looking for excelle Quick service and amazing customer service. The shuttle service was on point and I recommend this car dealership to anyone who is looking for excellent service. More
Great service advisor but service techs a bit lacking While the service advisor (Rochelle) was great, my comments for improvement are directly related to the service technicians. After receiving my Compa While the service advisor (Rochelle) was great, my comments for improvement are directly related to the service technicians. After receiving my Compass, I noticed that the service technician did not adjust the tire pressure to the proper levels. As a result, I had to take my Compass to a gas station to put air into all 4 tires. Also, the service technician failed to turn off the service reminder light. Now, I’m riding with that message light illuminated. Since these items are requirements as part of the oil change and tire rotation service, it’s alarming that these items were overlooked. Since this was my first oil service since buying my new car, I am hoping that this was an isolated incident, and not the norm. Everyone deserves a second chance. More
Great service The woman who helped me in the service department was great. She was very friendly and helpful, answered all my questions and listened to all my conce The woman who helped me in the service department was great. She was very friendly and helpful, answered all my questions and listened to all my concerns. She even finished my recall work in less than anticipated. While in from out of town and not able to go to my usual shop, I would have no problem coming back to Ourisman for any more work if need be. More