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Ourisman Chrysler Dodge Jeep Ram of Bowie

Bowie, MD

Overview
Employees
Reviews
Vehicles
4.2
918 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU! At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars. But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop. The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation. Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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2406 Crain Highway

Bowie, MD

20716

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Showing 918 reviews

October 23, 2024

I enjoyed my experience overall. Staff were knowledgeable and helpful. Our sales rep. Javar Castell was great! He was a good listener and attentive to our needs. More

by Cpearsonap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javar Castell
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Oct 25, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your experience! We're thrilled to hear that our team, especially Javar, provided attentive and knowledgeable service. We always aim to make our customers feel heard and supported, so it's wonderful to know we met your expectations. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything in the future!

October 22, 2024

Absolute worst! !! They lie Prices look good on the internet then the fees on the back end dont make it worth it. Kunta is some kind of manager he lies Cynthia was my More

by edmanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
CYNTHIA and the Finance guy was insulting and arogant, Kunta Mambouray
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Oct 22, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We sincerely apologize for the experience you had during your recent purchase. We take all feedback seriously and are committed to resolving any issues that arise. It is never our intention to mislead our customers, and we regret that you felt otherwise. We would like the opportunity to discuss the details of your concerns regarding pricing, the vehicle options, and the registration issue, as well as any misunderstandings that may have occurred with our team members. Please feel free to reach out to us directly so we can work toward a satisfactory resolution for you. Your feedback is valuable to us, and we appreciate the opportunity to improve.

Oct 22, 2024 -

edmanson responded

yes please get back to me I would welcome anyone other than that unprofessional staff in Bowie to speak to me. Since I called Bowie and know one will return a voice mail, or pick up their phone. Thank you, WG Edmanson II 302 272 0626

Nov 04, 2024 -

edmanson responded

Ourisman corporate followed up with an email. I replied privately with my phone number . I never heard from them.. My reply was 2 weeks ago. Look EW CAR OF ANY KIND AND IN YOUR SEARCH OURISMAN IS THE LOWEST PRICE << JUST KEEP ON GOING WITH YOUR SEARCH> GO TO ANOTHER DEALER. IT WILL BE LESS STRESSFUL AND YOU WILL BE BETTER OFF IN THE LONG RUN. OURISMAN is the WORST>!!!!!

Nov 06, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

The update that is we paid extra the additional years added to your registration, The registration was mailed out to you unfortunately I see that you are still not satisfied We wish you nothing but the best in the future, Thank you

Nov 06, 2024 -

edmanson responded

I will say, Ourisman did give me a three-year Tag after my multiple posts they were still difficult to deal with, but they did follow up and give me the additional time on my tag.

October 19, 2024

Excellent service and respectful of my time. Pays attention to details. I would recommend this service to anyone. More

by Ree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan
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Oct 22, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for the great review Ree!

October 14, 2024

It appears the mechanics are not doing the work that’s written on the work order. One of my four tires is different than the other three not to mention I keep the tire pressure the same for the back two a More

by tonab72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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Oct 15, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for your feedback, and we apologize for the inconvenience. We understand your frustration, especially after making the trip to our service center. It’s our priority to ensure all work is completed correctly, and we regret this did not happen. We’d like to invite you back for a complimentary tire rotation and inspection to resolve the issue. Please contact me at Kunta@Ourismancars.com to arrange a convenient time. We appreciate your patience and look forward to making this right.

October 12, 2024

This place is crap! Took my truck there for an electrical issue and these fools charged me so much money for nothing. Ending up taking it to AAA in Laurel and they fix More

by Darealdjcee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
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Oct 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for sharing your experience with us. I’m really sorry to hear about the frustration you faced regarding your truck’s electrical issue. We strive to provide thorough diagnostics and quality service, and it’s disappointing to learn we fell short in your case. Your feedback is invaluable, and I’d like to address this further. Please reach out to me directly so we can work toward a resolution. We appreciate your input and hope to earn your trust back in the future.

Oct 14, 2024 -

Darealdjcee responded

Someone can contact me directly by phone or email. 2404414503 or Darealdjcee@gmail.com

September 21, 2024

Tia was very helpful. The staff was friendly. I look forward to returning to Ourisman in Bowie. More

by dante.orlando.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia
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Sep 22, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

So glad that Tia was able to meet all your needs

September 19, 2024

Tia Stevens, our service advisor,, was very helpful and constantly kept me up to date on the status of my vehicle. She also took time to explain the details of the service and what specifically was being More

by Nedmund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tia Stephans
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Sep 20, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for the Kind word, Tia is truly an asset

September 14, 2024

This dealership was very friendly and willing to work with me. Im very happy with the results and the new vehicle. More

by froggerjen38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Curtis,Lauren in finance
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Sep 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and are happy with your new vehicle. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new ride, and we look forward to seeing you again!

September 13, 2024

Everyone we dealt with was extremely professional and accommodating. Everyone encountered was friendly and offered help at every turn. The deal we got was spot-on to what we were hoping for. More

by joseph.nassar2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne - sales person - was excellent
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Sep 20, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you very much for the great review

September 10, 2024

The dealership was excellent and I want to thank Tia Steven’s for doing such a wonderful job keeping me informed every step of the way your service was greatly appreciated.Thanks so much! More

by carlgutick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Stevens
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Sep 14, 2024 -

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your experience! We’re thrilled to hear that our team provided the professionalism and assistance you were looking for. It’s great to know that we could meet your expectations with the deal and service. If there’s anything more we can do for you, please don’t hesitate to let us know. Enjoy your new vehicle, and we hope to see you again soon!

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