
Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service manager saves reputation! Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and reques Following a disappointing scheduled service visit - the service mgr contacted me to make things right! Assured me he would reserve a rental and requested work to be done on my vehicle would be completed correctly. Service mgr works hard to make sure customers are satisfied! More
Friendly Service Representative - great service Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick servi Arrived for my tire rotation and oil change. Helpful Service Representative. John the mechanic did great work! In and out in one hour - quick service. More
LOVE THE CAR Positive, excellent experience. Everyone handling our deal, Spencer, Mike Click and Ash were professional, knowledgeable, thorough and polite... leavi Positive, excellent experience. Everyone handling our deal, Spencer, Mike Click and Ash were professional, knowledgeable, thorough and polite... leaving us feeling completely satisfied with our purchase. We would definitely recommend buying a car from this dealership. More
Excellent Service Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Qua Rick helped me get maintenance done and 2 recalls without any hassle. Under three hours which I thought was reasonable. Highly recommend Ourisman. Quality work in a timely fashion. More
We couldn't be more pleased! This was, by far, the best car purchasing/leasing experience we've ever had. Don and Monty were great, we got the vehicle we wanted at the price we ex This was, by far, the best car purchasing/leasing experience we've ever had. Don and Monty were great, we got the vehicle we wanted at the price we expected- and so far love the Cherokee. We shopped at 2 other dealers, one in Prince Frederick and the other in Catonsville, and these guys ended up being the cheapest. We've already started to spread the word- our daughter will be purchasing a Jeep here within the next month or two, and some neighbors will be shopping there too soon enough. So, a 5* review. Why go anywhere else? More
Easy Free Recall service costs $185. I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so do I had my Jeep Wrangler towed to Oursiman to have the clockspring and air bag recall fixed. I hadn't driven it in a while I have a company truck so dont need to. The battery was dead and I had told the service tech this. 1 week after the jeep was dropped off, I get a call about the battery and am told I should replace the battery, the battery was 6 months old. So I ask about charging it so they could work on it. $185 to charge a vehicle!! Really 1 week after I had told them the battery was dead, they are just now getting to my vehicle and now, they want me to pay to have it charged?? You will never see me back there again!! Never!! I will spend my money elsewhere for sure!! Poor service, tried to scam me into a battery, clearly I'm not that stupid, fix the recall, and dont ever call me! More
Purchased new car Purchased a 2019 Pacifica Hybrid. Loved it! Vincezo was very knowledgeable and knew a lot of information about the car itself. He made sure I was pair Purchased a 2019 Pacifica Hybrid. Loved it! Vincezo was very knowledgeable and knew a lot of information about the car itself. He made sure I was paired with UConnect and made the trade in and purchase flawless!! More
Fast and Kind! Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for Great and fast service. Answered questions without judgement and auto jargon. Comfortable lounge room with free coffee and hot chocolate. My go to for oil changes for my jeep! More
No Loaner or recall pare I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to com I should have been able to receive a loaner car to go to work and secondly, your organization knew there was a recall when my car was scheduled to come back in 1 week for service. Now, I have to find time from work to bring the car back in to replace the recalled airbag. More
Service repair work. Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driv Nastasha Tennessee especially and the rest of your service staff were very professional and courteous. They addressed all of my concerns. Shuttle driver Kenny and cashiers were very professional and friendly. It was definitely one of my better vehicle repair experiences. I would not hesitate to recommend your dealership for service. More