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Ourisman Chrysler Dodge Jeep Ram of Bowie
Bowie, MD
909 Reviews
Ourisman Chrysler Dodge Jeep Ram of Bowie is Committed to YOU
At the foundation, or should we say chassis, of Ourisman Chrysler Dodge Jeep Ram is a desire to bring drivers in the greater Bowie area an assortment of new and used cars capable of transforming everyday commutes into something a little more extraordinary. This is why we sell only new Chrysler, Dodge, Jeep and RAM models such as the Wrangler, Grand Cherokee, RAM 1500, Dart and 200, and mint-condition used cars.
But, that simply wasn't enough. So, in addition to our new and used car inventories renowned across Laurel, Rockville and Washington DC, we decided to add a Chrysler, Dodge, Jeep and RAM service center commanded by a team of experts hand-picked for their knowledge, passion and promise to treat every car as if it was their own.... And because we know there are still people set on doing it themselves: we added a genuine Chrysler, Dodge, Jeep and RAM parts shop.
The logic? We want to make your life easier - put everything under one roof. We also want to help ensure that the extraordinary experience of owning a new Chrysler, Dodge, Jeep and RAM stands the test of time. Buying a new car is, after all, a serious investment. Which brings us to our custom-crafted car loan and lease options. We know the numbers don't add up the same unless we add your circumstances and financial goals into the equation.
Are you ready to be treated as you should be? As an individual? Yes. Well, then visit Ourisman Chrysler Dodge Jeep Ram today. Conveniently located at 2406 Crain Hwy Bowie, Maryland, we're just a hop skip and a jump away from Laurel, Rockville and Washington DC and look forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 909 reviews
November 26, 2018
AWESOME SERVICE !!!!! EVERYTHING THAT WAS REQUESTED FOR SERVICE WAS HANDLED IN A TIMELY, CLEAR AND CONCISE MANNER. OURSIMAN IS A GREAT DEALER/SERVICE SHOP !!!! HIGHLY RECOM EVERYTHING THAT WAS REQUESTED FOR SERVICE WAS HANDLED IN A TIMELY, CLEAR AND CONCISE MANNER. OURSIMAN IS A GREAT DEALER/SERVICE SHOP !!!! HIGHLY RECOMMEND TO ALL More
by EDGARBRANDT
Employees Worked With
THE SERVICE MANAGER WHO HANDLED MY JEEP
November 24, 2018
Super friendly employees with great customer service I made the mistake of going during the busiest hours to get my jeep serviced so I did have to wait a bit, but the staff was super nice and friendly. I I made the mistake of going during the busiest hours to get my jeep serviced so I did have to wait a bit, but the staff was super nice and friendly. I didn't mind waiting because they were so funny and nice. More
by staybee
Employees Worked With
All service employees (don't remember names)
November 23, 2018
Best Service Center This is one of the best service Department in the area. Mechanical or Electrical Problems. They will repair your vehicle. The service Manager and Rick This is one of the best service Department in the area. Mechanical or Electrical Problems. They will repair your vehicle. The service Manager and Rick are very encouraging and supporting. After dealing with other Dealerships, I found this service Center to be very efficient with my Jeep service needs. More
by Joe1940
Employees Worked With
Chance Vacek
November 22, 2018
Friendly, professional, and caring. Natasha was absolutely fantastic. Her balance of professionalism, friendliness, and caring made me feel like part of a family. I usually hate to spen Natasha was absolutely fantastic. Her balance of professionalism, friendliness, and caring made me feel like part of a family. I usually hate to spend time going to, and waiting for, my car to get serviced, but with Natasha's approach to me as a customer, I can now say I actually don't mind taking my car in for service, and I actually look forward to it knowing the car (and myself) are well taken care of. More
by clavero
Employees Worked With
Donna Jones
November 21, 2018
Great Experience & Trust It was a very good experience, we were able to finish in the same day and leave with our new car. I am Completely satisfied. It was a very good experience, we were able to finish in the same day and leave with our new car. I am Completely satisfied. More
by Ahmad
Employees Worked With
November 21, 2018
Poor to Horrible Service It took almost two weeks to fix a factory recall which contributed to my vehicle not starting. I never received follow up calls on the progress of my It took almost two weeks to fix a factory recall which contributed to my vehicle not starting. I never received follow up calls on the progress of my vehicle, no return calls concerning a loaner, and at one point in the 13 days my vehicle was at this facility the tech indicated they didn't know why the car was not starting after the recall part was replaced. I had to actually call the manager to get progress and status of my vehicle The customer service was horrible, however, previous times it was slightly above average. More
by robhouse
Employees Worked With
November 20, 2018
Bad experience to positive There was a problem with my appointment to have extensive work done on my Jeep Grande Cherokee. My biggest concern was the loaner car I was told would There was a problem with my appointment to have extensive work done on my Jeep Grande Cherokee. My biggest concern was the loaner car I was told would be available to me by the call center when I made the appointment was not available. I was very upset however the service consultant team of Pai and Natasha worked together to not only fit me in but also to get me a loaner. They were able to turn what started as a very bad experience into an extremely positive one. I can’t give them enough praise. More
by Kristal
Employees Worked With
Pai Sripattra and Natasha (last name unknown)
November 20, 2018
Great first visit Fantastic first experience at the Bowie store! I was introduced to the service manager Chance, and he provided outstanding personnel service and had m Fantastic first experience at the Bowie store! I was introduced to the service manager Chance, and he provided outstanding personnel service and had me back on my way faster then I anticipated! More
by Cox0060
Employees Worked With
Patrick Stewart
November 20, 2018
Best experience ever had at This service center In the past I haven't had best experience at the service center. However this time my advisor Mr. Pai made sure it was easy and fast! In the past I haven't had best experience at the service center. However this time my advisor Mr. Pai made sure it was easy and fast! More
by nns1207
November 20, 2018
Great and Friendly Service My Service Advisor was both competent and pleasant. Also, John, my mechanic answered all questions I had regarding my tire rotation and oil change. My Service Advisor was both competent and pleasant. Also, John, my mechanic answered all questions I had regarding my tire rotation and oil change. Overall, Outstanding Service. More
by howardawac
Employees Worked With
John the mechanic/Service Advisor - The Nice Lady who greeted me!, Tyler Walker
