Ourisman Chrysler Dodge Jeep Ram of Bowie

Easy transfer from lease to buy Came in to transfer my lease to a buy. Went smoothly and had no issues to report. Staff was friendly and Chu was great and pleasant to work with. Came in to transfer my lease to a buy. Went smoothly and had no issues to report. Staff was friendly and Chu was great and pleasant to work with. More

New Vehicle Purchase Vincenzo is always very helpful and responsive. He took and takes the time to ensure that we ordered the vehicle we were interested in. When deliver Vincenzo is always very helpful and responsive. He took and takes the time to ensure that we ordered the vehicle we were interested in. When delivered he took the time to fully explain the options and controls of the new Summit. Lew provided a final purchase cost that was within my expectations and Mike provided a trade-in value for my vehicle that was also within expectations. Donna was very responsive and explained the finalization of the purchase of the vehicle. Lauren and Chu, although they were not directly working on our sale, took time to stop in and say Hello and thank us for our purchase. This is our 3rd personal purchase from this dealership. Our family and friends have purchased more than 10 vehicles from them. All staff was more than helpful and friendly. More

Very Good Shop Service is always good here. I had called to bring vehicle in for recall work and oil change before I went on a trip that week. I was advised the oil Service is always good here. I had called to bring vehicle in for recall work and oil change before I went on a trip that week. I was advised the oil change is drive in anytime but the recall could not be scheduled until the next week but ask when I came for oil change if recall could be done. Sure enough they were able to accomplish both in one visit. Would have rated visit 5 stars but vehicle was not washed as promised but it was done when I brought it to their attention. More

service for recall. Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and Great service. Check in staff were friendly and quick. Appt person was really nice. Always good in the service department. Staff always helpful and knowledgeable. More

Used Car Sale I had a great experience at this dealership. Raymond was very efficient and helpful while myself and my father were looking at cars. This is a very pr I had a great experience at this dealership. Raymond was very efficient and helpful while myself and my father were looking at cars. This is a very professional environment with a wide variety of merchandise. I highly recommend visiting here, and ask for Raymond!! More

Genuine understanding and friendliness Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. Because of the very rapid and genuine concern my request received. I am grateful to Mr. "O" (sp?) for his help and understanding of my problem. More

A glitch initially, but everyone was great! I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Serv I would like to thank Pai in Service, Chase, the Service Mngr, and the phone operator , don’t know her name. Everyone provided excellent Customer Service. Great Team! More

Great experience We bought a Jeep from Emmanuel. He was professional, knowledgeable and easy to work with. I Would purchase another vehicle from him in the future We bought a Jeep from Emmanuel. He was professional, knowledgeable and easy to work with. I Would purchase another vehicle from him in the future More

Excellent Customer Service It was a pleasure working with Tyler. He was very personable and professional. Tyler listened to my needs and didn’t force himself to sell my somethin It was a pleasure working with Tyler. He was very personable and professional. Tyler listened to my needs and didn’t force himself to sell my something I did not want. He showed my multiple options so I can make a sound decision without any pressure and I appreciate that and his patience. I would definitely recommend Tyler to friends who are looking to purchase a vehicle. More

Excellent Service and Speedy also Was in and out within an hour for my regular schedule oil change. Thanks for the prompt service and getting me in late in the afternoon Was in and out within an hour for my regular schedule oil change. Thanks for the prompt service and getting me in late in the afternoon More