Ourisman Chrysler Dodge Jeep Ram of Bowie

The salesman was extremely accommodating The salesman was available when I arrived and extremely accommodating to my needs and questions. I would definitely recommend this location to others The salesman was available when I arrived and extremely accommodating to my needs and questions. I would definitely recommend this location to others. The facility was in very good, clean condition. More

Nice Job Mohammad was very helpful in finding the car I was looking for to buy for my son. We closed in two visits. He later explained the details of the car f Mohammad was very helpful in finding the car I was looking for to buy for my son. We closed in two visits. He later explained the details of the car features. More

Exceptional Service I came with a desire to buy a new car with almost everything that I wanted as far as features and type of car. Luckily I found that exact car 2014 Nas I came with a desire to buy a new car with almost everything that I wanted as far as features and type of car. Luckily I found that exact car 2014 Nassian Maxima. More

Lied to me I found this dealership through true car, trying to get the best deal possible. Within a day I was contacted by salesman Mike. We went back and forth I found this dealership through true car, trying to get the best deal possible. Within a day I was contacted by salesman Mike. We went back and forth on pricing over the phone and email. When Friday came around I left work early and drove an hour to talk in person and buy the jeep I'd been talking about. Met with Mike seemed very nice so we made a deal. I knew ahead of time the vehicle I wanted they were getting from another dealership which was fine, and I was told I could pick up the next day. Saturday I called and Mike said he'd call me back he was working on getting it there. Couple hours later I called again he said it just wasn't going to happen so I said when. He told me Monday, I respond saying I would be there when they open. Monday I went in he greeted my fiancé and I and said give him a couple minutes. He then informs me the vehicle was sold at the other dealership, keep in mind I gave him a down payment and was told the vehicle was as good as mine. He try's to get me to buy another jeep not on they're lot. At this point I was a little angry. He kept saying this wasn't his fault, making it seem like it was my fault because I knew what wanted when I came in the door. I finally request for my down payment back and I left. An hour later the manager contacted my fiancé asking what happened. He tells her they're never was a vehicle coming that he knew of. So my advice is beware of this dealer. I'm just glad this all went down before the vehicle was purchased. Going to buy from Adams Jeep Annapolis very good people. More

2016 Dodge Ram Crew Cab 1500 5.7L Hemi Lauren worked to fit my needs as I was an hour away down in Southern Maryland. Fitzgerald didn't want to negotiate in pricing, so I started shopping e Lauren worked to fit my needs as I was an hour away down in Southern Maryland. Fitzgerald didn't want to negotiate in pricing, so I started shopping elsewhere. I was working with several dealerships in Maryland and Virginia and they were not responsive over electronic communication. Lauren kept in constant communication via text and email and we worked to keep me within my budget. The only thing I wasn't happy about was that it was agreed that I would be walking out the door at the set price that was agreed upon before making my long drive and once I got there, due to financing, and instead of honoring their agreement to get me out the door at that price, I wound up having to eat an extra 1,000. Still a pretty good deal and the experience was very smooth for the most part. More

Great Job When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. Bu When I arrived at the dealership I already had a understanding of how they worked. Dealerships want your money and didn't care about anything else. But this dealership and made me feel like they actually was looking out for my best interest. They were welcoming. Friendly, considerate of what I was looking for and needed. I was able to get me a great deal. I love my new jeep. Lauren smith was my sales rep and I would recommend her to anyone that was looking to get into a better car. More

excellcent customer service i really had a good experience at this dealership, the sales guy who helped me Reggie was so wonderful, he exceeded my expectation and he was able to i really had a good experience at this dealership, the sales guy who helped me Reggie was so wonderful, he exceeded my expectation and he was able to work with me on and answered every question i asked about the car and was really friendly , am really pleased with his outstanding service he provided and i really want to tell him thank you. Reggie you are the man!!!! You rock will definitely recommend my friend to you when she wants to get her car. kudos!!!! More

great experience checked around many places for a ram/lauren smith was the best don't ever lose her/also ron ward was great in pricing/the service with bryan p . was g checked around many places for a ram/lauren smith was the best don't ever lose her/also ron ward was great in pricing/the service with bryan p . was good More

I had a great experience from From the time I walked into the dealership, I felt comfortable. Lauren and Keon who greeted us outside were extremely friendly. To be honest, I am From the time I walked into the dealership, I felt comfortable. Lauren and Keon who greeted us outside were extremely friendly. To be honest, I am very cautious around sales people; but Lauren and Keon were able to remove that wall with their friendly and open personality. From start to finish, Lauren worked with me through every step. She answered every question-she even answered questions that I asked more than once. She was extremely personable and made me feel at ease. I had a few moments where I felt overwhelmed (nothing that she did-just the car buying experience). Yet, the entire time, she was patient and offered kind words. I know she is a salesperson, but it truly felt as if I was talking to a friend. I am excited about my purchase of my Jeep Cherokee Sport thanks to Lauren. Overall, I would highly recommend you purchasing from Ourisman of Bowie, Maryland. More