Ourisman Chrysler Dodge Jeep Ram of Bowie

NOT A DEALERSHIP, THIS IS FAMILY!!! I want to first stand up and applaud Lauren Smith and the Ourisman CDJR of Bowie. I cannot even believe this is a dealership at all, I would say it i I want to first stand up and applaud Lauren Smith and the Ourisman CDJR of Bowie. I cannot even believe this is a dealership at all, I would say it is a family. From the time I walked in the door, and even before hand when I spoke to Lauren on the phone we were in a "no xx zone". I was in and out in less then two hours, and even the process with the finance director Chu Park was amazing. I would give ten stars for the way me and my family were treated during our time in Ourisman CDJR Bowie. Thank you Lauren and Chu for you wonderful costumer service and the fact that you treated me like family instead of a quota!!!! Bravo Zulu!! More

Lauren Smith You have an absolute gem in Lauren Smith. A real go getter. Puts you at ease and answers all your questions. I'm 62 and have been buying cars and deal You have an absolute gem in Lauren Smith. A real go getter. Puts you at ease and answers all your questions. I'm 62 and have been buying cars and dealing with sales people for years, and I've never come across one so helpful and knowledgable. Don't let this diamond go! Thanx Lauren! Bill Klimansky More

Very friendly and helpful I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bo I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bowie made it as painless as possible. We went in to just look and talk numbers as we were just beginning the process of upgrading my wife's car. They were very friendly, over the top accommodating, and gave us a deal we truly could not pass up. Needless to say, we drove home in a brand new car and we fully intend to visit them again in the very near future to upgrade my truck. Thank you again and we look forward to a very long relationship with you. More

Great buying experience! I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend this dealership to purchase a vehicle! More

Great Customer Service This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend. Service Mangers Bryan P and Bryan V provided me with great customer service. From diagnosing my car to explaining the issue with my ESIM and having my Grand Jeep Cherokee fixed and back to me by cob Saturday - I really appreciate the effort put forth of the service department overall. THANKS Ourisman!!!! More

Amazing dealership great prices Came in on news years day and greeted with a friendly hello from Lauren. I already knew what I wanted to look at it was a 2013 Jetta and I wanted to t Came in on news years day and greeted with a friendly hello from Lauren. I already knew what I wanted to look at it was a 2013 Jetta and I wanted to test drive it. Know I knew I had iffy credit so Lauren said before we get your hopes up on that car let check to see if we can get you in. After a few minutes we got approved for a loan, what a relief. So then we took a test drive and we love it even more. We came back in and signed paperwork. And right before I did the final signature I asked if it was going to be washed. When she stated it was just finished lol! Great dealership ask for Lauren Smith she is awesome and professional. More