Ourisman Chrysler Dodge Jeep Ram of Bowie

Very friendly and helpful I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bo I would like to say thank you to Lauren Smith and the team at Ourisman Dodge in Bowie. The car buying process is inherently painful but the team in Bowie made it as painless as possible. We went in to just look and talk numbers as we were just beginning the process of upgrading my wife's car. They were very friendly, over the top accommodating, and gave us a deal we truly could not pass up. Needless to say, we drove home in a brand new car and we fully intend to visit them again in the very near future to upgrade my truck. Thank you again and we look forward to a very long relationship with you. More

Great buying experience! I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend I worked with numerous people at the dealership to purchase my vehicle, Everyone I encountered was courteous and helpful. I would definitely recommend this dealership to purchase a vehicle! More

Great Customer Service This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend This will be my second time dealing with Ourisman Chrysler Dodge Jeep Ram of Bowie and I must say I was pleased with the service provided last weekend. Service Mangers Bryan P and Bryan V provided me with great customer service. From diagnosing my car to explaining the issue with my ESIM and having my Grand Jeep Cherokee fixed and back to me by cob Saturday - I really appreciate the effort put forth of the service department overall. THANKS Ourisman!!!! More

Amazing dealership great prices Came in on news years day and greeted with a friendly hello from Lauren. I already knew what I wanted to look at it was a 2013 Jetta and I wanted to t Came in on news years day and greeted with a friendly hello from Lauren. I already knew what I wanted to look at it was a 2013 Jetta and I wanted to test drive it. Know I knew I had iffy credit so Lauren said before we get your hopes up on that car let check to see if we can get you in. After a few minutes we got approved for a loan, what a relief. So then we took a test drive and we love it even more. We came back in and signed paperwork. And right before I did the final signature I asked if it was going to be washed. When she stated it was just finished lol! Great dealership ask for Lauren Smith she is awesome and professional. More

Great Service I want to thank John Erbe for his excellent customer service. He is always very attentive, courteus, professional, and just a great guy to talk with a I want to thank John Erbe for his excellent customer service. He is always very attentive, courteus, professional, and just a great guy to talk with about service issues. I had an issue with my 2010 Charger and John made sure it was taken care of as he said he would. I appreciate this in a world where sometimes people don't take pride in their work. Steven, also, was very courteous and professional in making sure he called me to let me know my vechicle was ready and answering any questions I had. More

Engaging, friendly & fair In summary: everyone was friendly and respectful during the bargaining process we ALL hate to endure when buying a vehicle. At the end of the night, In summary: everyone was friendly and respectful during the bargaining process we ALL hate to endure when buying a vehicle. At the end of the night, it was a fair deal and am extremely happy with both my purchase and experience. Being a total computer nerd, I do all of my research online first. I chose Ourisman because Nadina was the most expeditious and responsive of all of the dealerships I had contacted. Upon arrival, we were instantly greeted by Vincenzo who introduced us to Nadina. He kept us entertained, answering questions while Nadina went to find Raymond to pull up the car I had originally inquired about. Raymond quickly came with the keys and sent us off on a test drive, alone, so we could privately evaluate the car. Love at first sight, it was time to haggle. After a bit of banter, papers pushed back and forth, numbers were agreed upon and finalized. I've walked out more than once at a dealership and it never crossed my mind to do so. During the process, Raymond was 100 percent respectful of our demands and enjoyable to banter with. Finally, the financing process with Donna was smooth and painless, exceeding my original expectations. I followed up the next day to get the official tour of my vehicle in the daylight. I was immediately greeted by Nadina and other members of the staff. Raymond came out with Kevin to show me the bells & whistles, cracked a few jokes and left a much wiser and proud Jeep owner. Being my third Jeep and fourth Jeep dealership, I will definitely return to Ourisman when ready for my next purchase. I have already recommended Raymond & Ourisman to a friend and will do the same to anyone else who may ask. Next time, I'll wear my free go pro from them to document how great they were ;). Thanks for an enjoyable car buying experience! More