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Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

Bowie, MD

4.4
440 Reviews

440 Reviews of Ourisman Chrysler Dodge Jeep Ram of Bowie - Service Center

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November 12, 2020

Very positive experience thanks to Service Advisor James Martin. He went above and beyond to address my service needs. If possible, I will request him again. More

by rlp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Martin
October 31, 2020

My service advisor Natasha works very hard to ensure my visit is painless as possible. Her comment to job is second to none. Good job More

by sheldon.flynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha
October 29, 2020

Thank you James Martin for your great customer service. He was prompt, extremely professional respectful and made a typically painful process a breeze. If I could request him for next time, i will! More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
October 22, 2020

Everyone was great, especially Jennifer and the scheduler. I would highly recommend Ourisman Dodge to everybody. The whole team went above and beyond in helping me. Thank you! More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
October 20, 2020

Always fast and reliable service. Everyone is so nice from the front desk employees and shop employees. I will keep bringing my Jeep here for service. More

by jeffrey Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Bromley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Good service that is well communicated and done promptly. Tech also went above and beyond to get the spare tire ready for a long road trip. More

by Ship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle
October 17, 2020

Had my dodge avenger evaluated for problems with navigation James was my service advisor he was nothing but professional and even return my call when I didn’t call way to go James highly recommend t More

by Bradley R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department, James Martin
October 14, 2020

The service here is always impeccable. Bought my truck 2 months ago from Rodney and had it serviced multiple times through Rochelle. I recommend handling your vehicle needs here. More

by tedora.matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle, Rodney, Amanda
October 04, 2020

Car buying was ok but two times issues service prices found elsewhere less than a third their price / not going back. Look elsewhere other Jeep service dealers to save large amounts. More

by Rummpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Walford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Click
October 02, 2020

Great customer service! I would highly recommend Ourisman Dealership to everyone. We have two cars serviced here and every time we visit it’s a class act! More

by Jim.duswalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rochelle
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