Stacy Bromley

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

We’re very sorry to hear about your experience and understand how frustrating this situation must have been, especially with a safety recall and extended downtime for your vehicle. This is not the level of service or urgency we aim to provide, and we sincerely apologize for the delays and lack of communication you encountered. If you would like to follow up regarding your experience, you can reach our management team at CDJRBFeedback@ourismancars.com, or for further assistance, you can contact our General Manager, Erica Ramsey, at eramsey@ourismancars.com. .

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

That's wonderful to hear! It sounds like you had a smooth and efficient experience at the dealership. Patricia must have done an excellent job assisting you. Enjoy your new car! If you have any questions or need further assistance, feel free to reach out.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you for taking the time to share your feedback with us! We take genuine pride in the excellent customer service we provide, and we're thrilled you experienced that during your recent visit. We'll be sure to pass your kind words concerning our team members' communication and knowledge on to them. Congratulations on your new Dodge--we hope you've been loving it this past week! If you or your new vehicle needs anything, please give us a call or visit our website. We're here to help. Have safe travels and take care!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our dealership. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your satisfaction. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you and your family and friends in the future!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thanks for the recommendation! We're glad you found the purchase experience at Ourisman Dodge Ram of Bowie enjoyable and easy. Feel free to tell your friends about your positive experience!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star rating and the positive feedback! We're delighted to hear that you had a great experience with our friendly staff and enjoyed our dealership. It's fantastic that we could accommodate your request and get the car you wanted from a different location on the same day. Your recommendation is greatly appreciated, and we're here to assist anyone shopping for cars with the same level of service and efficiency. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for taking the time to leave a review! We value the staff highlights for Paul and Stacy at Ourisman CDJR of Bowie. Excellent customer service is our top priority, and that includes honesty and professionalism. We'll be sure to keep up the fantastic work. If you or your Jeep needs anything, please don't hesitate to reach out! We're here and happy to help. Enjoy the rest of your day, and have safe travels!

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thanks a bunch for the five stars, Ken! We're thrilled to hear you consistently have a great experience with our Service Department at Ourisman CDJR of Bowie. Customer service is our top priority, and we're grateful it shows in our efficient and professional team members. We'll be sure to keep up the great work moving forward. Please don't hesitate to reach out if you or your Dodge needs anything! We're here anytime and happy to help. Have a great rest of your day, and drive safe! We look forward to your next visit.

Ourisman Chrysler Dodge Jeep Ram of Bowie responded

Thank you so much for your 5-star review, Mack! We're thrilled to hear about your positive experience working with our team at Ourisman CDJR of Bowie. Glad to hear you experienced quick and professional service during your visit. We'll be sure to pass your kind words on to Stacy and the rest of our Service Department. If you or your Jeep needs anything, you know where to find us! Have a great rest of your day, and drive safe! We look forward to your next visit. :)