Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 933 reviews
August 05, 2018
Great service with Doug Canty Doug was fabulous. He was able to identify the issue and get new part ordered. Difficult issue made easy by Doug. Well done! I recommend everyone ask Doug was fabulous. He was able to identify the issue and get new part ordered. Difficult issue made easy by Doug. Well done! I recommend everyone ask for Doug. More
by John
Employees Worked With
Doug Canty
July 28, 2018
best service person im so sad that the rating stars are only 5. because the guy i met today BARRY BASSON he deserve more than 5 stsars. just a small problem with this d im so sad that the rating stars are only 5. because the guy i met today BARRY BASSON he deserve more than 5 stsars. just a small problem with this dealership if u go for car service u have to find a person by urself nobody comes to u and ask. you have to say hello helloo get me take me, im here for car service please get me please. More
by sami
Employees Worked With
Barry Basson
July 18, 2018
Grade A customer service! Monica stayed with me the whole time was very polite and helped me close the deal. Seemed like she was a mind reader because she knew exactly what I w Monica stayed with me the whole time was very polite and helped me close the deal. Seemed like she was a mind reader because she knew exactly what I wanted and helped me find the car that was right for me. She did paper work and made phone calls and worked WITH me to help me ride off in style. I would definitely recommend this plate as a great place to buy a car! More
by Dontemack1989
Employees Worked With
Monica Gaither
July 16, 2018
Bait and Switch Bait and switch. Over the phone, bottom line out the door price, everything included - tax, tags, destination, freight, etc. - EVERYTHING, verified t Bait and switch. Over the phone, bottom line out the door price, everything included - tax, tags, destination, freight, etc. - EVERYTHING, verified three times with Brandon. Not the price when you get there. Front desk manager admits it was a “fake-out”. Avoid Lustine at all costs. More
by BRUTAL!
Employees Worked With
Brandon Lee
July 09, 2018
PLEASANT VISIT Every time we bring our car in for service, the cashier, Tracy W. greets us with a big smile. always have our paperwork ready and always have my car o Every time we bring our car in for service, the cashier, Tracy W. greets us with a big smile. always have our paperwork ready and always have my car out front before im done paying. More
by ynotme
Employees Worked With
Tracy W.
July 02, 2018
Best manager I've had the worst experience in the past, came in to get my car serviced. Mr.jones was very easy and pleasant to work with. He Accommodated my famil I've had the worst experience in the past, came in to get my car serviced. Mr.jones was very easy and pleasant to work with. He Accommodated my family needs with a rental. Because of him I will continue to come back. More
by BRIAN
Employees Worked With
Bryant Jones
June 27, 2018
Stressful day I was stuck on the way to the hospital to have surgery and Doug was so reassuring and helpful...one less thing for me to worry about! I was stuck on the way to the hospital to have surgery and Doug was so reassuring and helpful...one less thing for me to worry about! More
by lindamulton54
Employees Worked With
Doug Canty
June 26, 2018
Recent service with Doug I came in for an oil change and to get a few issues checked on. Doug was very friendly and helpful! I’d definitely reccomend Lustine and service with I came in for an oil change and to get a few issues checked on. Doug was very friendly and helpful! I’d definitely reccomend Lustine and service with Doug to others. More
by ag1215
Employees Worked With
Doug Canty
June 22, 2018
Bryant Jones the Lane Manager was awesome! I stopped by the dealership to ask questions about my newly purchased Jeep Wrangler...Bryant Jones was very happy to assist me with all of my question I stopped by the dealership to ask questions about my newly purchased Jeep Wrangler...Bryant Jones was very happy to assist me with all of my questions! He made me feel like a valued customer assuring me that if I wasn't satisfied with any service he would make sure to fix it to my satisfaction! He gets the dealership a 10 from me! More
by Bjeffery
Employees Worked With
Bryant Jones
June 20, 2018
Never Happened Before The service was great up until we purchased the vehicle. They told us a price and the changed it on the paperwork and when questioned them no one wou The service was great up until we purchased the vehicle. They told us a price and the changed it on the paperwork and when questioned them no one would return my call. And to top it off all the paper work was wrong. They sold was a white car instead of a black one. Supposed to over night correct paper work and still have nothing!! No paper work or no phone call!! More
by landan10
Employees Worked With
Kelly, Azmi Sabah
