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Ourisman Chrysler Dodge Jeep Ram of Woodbridge
Woodbridge, VA
933 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 933 reviews
May 30, 2018
Worse Service Center Ever! Every time I take my vehicle for service I leave angry due to the length of time it takes and the final cost of service. Every time I take my vehicle for service I leave angry due to the length of time it takes and the final cost of service. More
by Former Costomer
Employees Worked With
Doug Canty
May 30, 2018
Bad All Arround NEVER use them. 1. Would NOT stop calling even though I told them I had to wait until the VW recall was done. 2. They were late all the time. A NEVER use them. 1. Would NOT stop calling even though I told them I had to wait until the VW recall was done. 2. They were late all the time. Appointments don't matter. 3. Told me I could pay with my bank card. WRONG. Blamed it on me (I had the text). Then wouldn't let me process a wire transfer. When I told them I wanted all my money back, they relented. 4. They put a lean on the title even though I paid in full in cash. 5. They gave the DMV the wrong address. Now I have to deal with the DMV. There are many options in the are. If they all went out of business, travel rather than deal with these clowns. More
by ltscooby
Employees Worked With
Not on list.
May 08, 2018
2019 Dodge Ram 1500 Todd cares about the well being of the customer. He is not just trying to sell you a car, he is trying to put you in a vehicle that you love and can a Todd cares about the well being of the customer. He is not just trying to sell you a car, he is trying to put you in a vehicle that you love and can afford. That type of attitude coupled with actually listening to the customer makes him a “GO TO” guy. Great experience and an awesome truck. Well done!! More
by Rodney3
Employees Worked With
Todd Carlson
April 27, 2018
New Buyer Beware Being a first time buyer of a new car, I was not prepared for the pushy sales tactics and deception that would eventually cost me $7,000 in add ons. Being a first time buyer of a new car, I was not prepared for the pushy sales tactics and deception that would eventually cost me $7,000 in add ons. #1 I negotiated with the salesperson to have free Gap insurance but I ended up paying $800 for it and didn't noticed until the next morning. When I confronted them about it, they said they gave me a better interest rate which washes out the cost of Gap. #2 Since I was not confidently declining the protection plans, I was given the contracts for all of the dealer's protection plans. I called the dealer 12 hours after signing the paperwork to ask for a refund on the plans and they declined. The dealer eventually refunded the maintenance plan but still declined to refund the other plans. I understand that I signed the contracts but (in my opinion) it is their job to make sure the customer got a fair deal and I felt taken advantage of. More
by Nick Schwarting
Employees Worked With
Sham Moumen, Daniel Khan, Ammar Alzghailat
April 17, 2018
Doug Canty Doug is a super professional he helped greatly in working with a Ford Warranty on my Jeep. He made the process easy for me after Ford screwed up and s Doug is a super professional he helped greatly in working with a Ford Warranty on my Jeep. He made the process easy for me after Ford screwed up and sent the part to Texas. He stayed in touch and updated me along the way. Great guy! More
by A1
Employees Worked With
Doug Canty
April 04, 2018
Very professional and timely. The sales representative was kind and courteous. He was very respectful of our time and kept us updated on our vehicle's progress. Outstanding experie The sales representative was kind and courteous. He was very respectful of our time and kept us updated on our vehicle's progress. Outstanding experience. More
by Anthony M. Fields
Employees Worked With
Doug Canty
April 04, 2018
Brought my vehicle in for state inspection. Vehicle was completed in the time as promised Doug is always very nice. He makes sure that everything is exclaimed to me before I leave and let's me Vehicle was completed in the time as promised Doug is always very nice. He makes sure that everything is exclaimed to me before I leave and let's me know what other things need to be done. It's always a pleasure working with him. More
by Susan5963
Employees Worked With
Doug Canty
April 01, 2018
great service fantastic job , I always recive great customer service and support on maintenance and service from Doug. I look forward to using him in the future fo fantastic job , I always recive great customer service and support on maintenance and service from Doug. I look forward to using him in the future for al my service needs.wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww More
by #2010Corvette
Employees Worked With
Doug Canty
March 28, 2018
Great Customer Service I always receive great customer service at this dealership and have purchased multiple vehicles from them. While I have only received one wash upon p I always receive great customer service at this dealership and have purchased multiple vehicles from them. While I have only received one wash upon pickup and no vacuum of my vehicle, which is disappointing, I have never been disappointed by how I was treated. I also appreciate on this specific appointment the honesty of the service manager regarding what services I needed or did NOT need at this time. That created more trust on my part with this dealership. More
by TinaB
Employees Worked With
Doug Canty
March 28, 2018
Review Everything went well. Price of service could be a little cheaper. And wait for service could be faster. Doug was very nice and helpful. Great service Everything went well. Price of service could be a little cheaper. And wait for service could be faster. Doug was very nice and helpful. Great service advisore More
by Mrjtdickie
Employees Worked With
Doug Canty
