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Ourisman Chrysler Dodge Jeep Ram of Woodbridge

Woodbridge, VA

4.5
994 Reviews
When car shoppers want to shop for a wide selection of new vehicles and exceptional used car deals, they come to Ourisman Chrysler Dodge Jeep Ram of Woodbridge. We are conveniently located in Woodbridge, VA so we serve drivers from all around the area. We're much more than just a source for exciting new Chrysler, Dodge, Jeep, and Ram vehicles. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site CDJR service center.
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14211 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 994 reviews

June 20, 2018

Never Happened Before The service was great up until we purchased the vehicle. They told us a price and the changed it on the paperwork and when questioned them no one wou More

by landan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly, Azmi Sabah
Jun 25, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Landan First and foremost I apologize for what you experienced at our dealership. I am the new General/VP for Lustine as of 1/1/18. I would like to get some more information from you on a separate platform if you are open to speaking to me. Please feel free to reach out to me whenever you have a few minutes. My contact info is listed below. I appreciate your feedback and look forward to hearing from you at your convenience. Have a great day! Nino Sita General Manager/VP Lustine CDJR Jsita@lustine.com 703-492-3644 desk

June 19, 2018

Terrible service center (Avoid at all cost!!) Technicians are incompetent. Will not diagnose the fault currently. They will try selling you other non defect parts. Had to go back multiple time More

by LustineSucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Layton
Jun 20, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

I'm very sorry with your service experience and would like to speak with you directly. My name is David Layton Service Manager please call me at 571-208-5173 thank you

June 18, 2018

Great service from Bryant Jones .Used dealshio for recall service .Bryant very professional.Had to order a part to finish the work. We followed up with a call to c More

by jpike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Bryant in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 18, 2018

Was pleased with the service The service was excellent and completed within the time frame estimated. I had a number of questions that I raised as a new car owner which were addre More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 18, 2018

Amazing Monica made me feel like I was all that mattered! She is a true lover of people and loves treat ppl with the utmost in respect! As long as she is a sa More

by Pacifica family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azmi Sabah, Monica Gaither, Giles Mulligan
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Monica at our store. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 16, 2018

My experience with Moe💯 Moe is an Awesome salesmen. He is energetic knowledgeable of the cars he shows you. He gives you options and ensure that what he show you is comparabl More

by Tashanlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jammie finance officer, Moe Buraleh, Giles Mulligan
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Moe and Jamie at our store. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 12, 2018

Excellent, great customer service Great service, fast and efficient work. Employees very friendly and professional. Doug was patient, kind, professional, knowledgeable and quick to com More

by Wooten4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Doug in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 08, 2018

Before you get a Jeep get Todd😀 Get Todd when you consider buying a car. Such a good salesman. He is very professional, knowledgeable knowledgeable, and has such a great personality. More

by Hamid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azmi Sabah, Todd Carlson
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Todd and Azmi at our store. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 06, 2018

Oil Change Their service was very fast and great! I would recommend them and their staff is all so nice and friendly. I had my two year old with me and they wher More

by GiselA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Jun 28, 2018 -

Ourisman Chrysler Dodge Jeep Ram of Woodbridge responded

Thank you for taking the time to write such a detailed and positive review about your experience with Barry in our service department. We all greatly appreciate your time and business. Have a great day! Nino Sita General Manager/VP Lustine CDJR 703-492-3644 direct

June 04, 2018

Awful Experience Overall We bought a used Town & Country (2015, 25,000 miles) back in Sept/Oct. To begin with, we had the worst experience with getting the finance finalized, More

by mebvagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Uzodinma, Doug Canty
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