Ourisman Chrysler Jeep Dodge Of Alexandria

My engine warning light went out With the engine warning out alert, I took the vehicle in to Ourisman the next morning. I was in-and-out by 9:30am. The problem was clearly explained With the engine warning out alert, I took the vehicle in to Ourisman the next morning. I was in-and-out by 9:30am. The problem was clearly explained to me, the company holding my warranty was consulted, and the repair was done with no fuss, no muss. I couldn't have asked for better treatment! "Howard" was great! More

Very Good Experience Tony did a great job showing me the vehicle and working out a deal. The new Jeep JL Rubicon was exactly what I was looking for. Tony did a great job showing me the vehicle and working out a deal. The new Jeep JL Rubicon was exactly what I was looking for. More

The best customer service I could've asked for! This was my first car purchase, and I was a little apprehensive going into it. Mamo was very attentive and patient with me until I decided on the car. This was my first car purchase, and I was a little apprehensive going into it. Mamo was very attentive and patient with me until I decided on the car. Ariana Williams was so nice and thorough with me through the financing portion. Andy and the rest of the team was there and very warm and courteous throughout my time. Since purchasing my vehicle a few days ago I've received numerous emails following up to make sure I'm happy with it. I couldn't rate this dealership any higher. The car is amazing and the customer service was fantastic. More

Most cars off site. Be prepared to wait! Had to wait a good 35-45 minutes just to see the vehicle that was stored at an off site lot. Took a 10 minute test drive and only 5 minutes to agree o Had to wait a good 35-45 minutes just to see the vehicle that was stored at an off site lot. Took a 10 minute test drive and only 5 minutes to agree on a price. 35 minutes back in finance and another good 45 minutes to an hour waiting for the vehicle to be washed and vacuumed. Spent about 5 hours and waited out of that about 4 and half hours. Long day but the salesman was great! More

My go-to & recommended dealership All the dealership staff were phenomenal to work with. Definitely a dealership I would highly recommend to any and all looking to purchase a vehicle. All the dealership staff were phenomenal to work with. Definitely a dealership I would highly recommend to any and all looking to purchase a vehicle. More

Finally! As the mom of a crazy toddler and pregnant with twins (and a millenial), I didn't want to talk to anyone on the phone, and I didn't want to meet in pe As the mom of a crazy toddler and pregnant with twins (and a millenial), I didn't want to talk to anyone on the phone, and I didn't want to meet in person until I had an off the lot number in hand. This was the ONLY place who would do that with me. More

Sensor Service Was getting beeping sound with no notification of a problem. Quick code check was negative but needed a software recall which was accomplished. All do Was getting beeping sound with no notification of a problem. Quick code check was negative but needed a software recall which was accomplished. All done quickly and efficiently. More

great service Lynette was amazing. She was quick, friendly, told me how long it would take and then had my service done before the estimate time. WAY BETTER T Lynette was amazing. She was quick, friendly, told me how long it would take and then had my service done before the estimate time. WAY BETTER THAN DARCARS More

Fender & bumper repair The work done was superb. I was very pleased and grateful for Winston's care to detail and cost. It has made Ourisman trustworthy to me. The work done was superb. I was very pleased and grateful for Winston's care to detail and cost. It has made Ourisman trustworthy to me. More

Good Experience The provided quick and efficient service. They work with you and actively keep you updated on the work they are doing until it has been completed. The provided quick and efficient service. They work with you and actively keep you updated on the work they are doing until it has been completed. More