Ourisman Fairfax Toyota

Service while you wati. I found out that one of my headlights had burnt out. Naturally this was just days before I was due to head out on vacation. Called Ourisman's service I found out that one of my headlights had burnt out. Naturally this was just days before I was due to head out on vacation. Called Ourisman's service area and found that even though the Group that normally does my service had just ended their day they were able to set me up with appointment to get that done. After a relatively short wait was on my way home. More

Dashboard recall Hira made the experience easy. She was able to locate our part and get our car in for immediate service. Service dept did an excellent job. Hira made the experience easy. She was able to locate our part and get our car in for immediate service. Service dept did an excellent job. More

Everything was excellent BUT ....... Most everything was excellent services, but I only had one problem - one of the thing that needed to be done on the vehicle was emission inspection, I Most everything was excellent services, but I only had one problem - one of the thing that needed to be done on the vehicle was emission inspection, I was told to keep driving it for something that has to reset it self or something before the vehicle could pass so I can renew my decal on the plate, so I was driving the vehicle and now I got a Ticket for expired tag. Any advice? Thank you. More

Fast service Always a great experience with Ourisman Toyota service. I started almost 10 years ago with my Rav and now with my new Highlander. The service is alway Always a great experience with Ourisman Toyota service. I started almost 10 years ago with my Rav and now with my new Highlander. The service is always professional, courteous, fast and thorough. More

Outstanding 20 K service and inspection were completed in a timely manner. Service Mgr Dane Beunier was the best I've had in keeping me informed in a courteous, 20 K service and inspection were completed in a timely manner. Service Mgr Dane Beunier was the best I've had in keeping me informed in a courteous, professional knowledgeable manner. (This is my 6th Camry from Fairfax Toyota, so I have had a few.) More

No Appt - Oil, Leaf Springs Went in 10/14 for oil change and leaf spring (Tacoma recall) replacement. Done in 2 hrs and they scheduled an inspection for frame. Courteous and re Went in 10/14 for oil change and leaf spring (Tacoma recall) replacement. Done in 2 hrs and they scheduled an inspection for frame. Courteous and reliable. More

it is fine service- but very expensive Service excellent. cost seems expensive. Furst item- a snall piece off doir lstch needed replacement- $18 for part, labor over 100. other part light Service excellent. cost seems expensive. Furst item- a snall piece off doir lstch needed replacement- $18 for part, labor over 100. other part light bulbs fir gearshift $4 and cost around 70 to install- bulbs for gearshift were out. Loved car rental for $5 The 4 instead of 5 is because expensive. Sean was great! More

Luis was very helpful in updating me on the status of my car and informing me on the timeline of repairs that I will have to do in the coming miles. Helped alleviate some c in updating me on the status of my car and informing me on the timeline of repairs that I will have to do in the coming miles. Helped alleviate some concerns I had about my car. More

great service even without an appointment I stopped by on a busy Saturday for em to make an appointment for a service. The service desk was very helpful, and even though o later learned they I stopped by on a busy Saturday for em to make an appointment for a service. The service desk was very helpful, and even though o later learned they were extremely busy, they offered to service it right then. It took slightly longer than anticipated but all done very professionally More

Top Notch Service I drive the extra miles to deal with this service location even though Ourisman has a closer location because their customer service is outstanding. T I drive the extra miles to deal with this service location even though Ourisman has a closer location because their customer service is outstanding. There is an expansive customer waiting “pavilion” that is clean and very comfortable. Even the restroom rivals a Hilton room bathroom. Wifi and variety of hot beverages and donuts are available as well. I say Well Done Fairfax Ourisman Service. More