Ourisman Honda of Frederick

We really appreciated the professional way this dealership handled the Internet sale, giving us a fair out-the-door price. We were not pressured in any way and the sale was handled quickly and eff dealership handled the Internet sale, giving us a fair out-the-door price. We were not pressured in any way and the sale was handled quickly and efficiently. They honored the price they quoted us, and we would have no hesitation in using this dealership again. More

My entire experience with Shockley Honda was a very positive one. From my first visit to the showroom when I met Juan for the first time, until I drove my new car out of the lot I felt like I was trea positive one. From my first visit to the showroom when I met Juan for the first time, until I drove my new car out of the lot I felt like I was treated very fairly and respectfully. Juan was an outstanding sales person, he listened to what I wanted and didn't try to pressure me into anything, no games, just honest communication. He didn't talk down to me because I was a woman, and I know that isn't always the case. He responded very promptly to all of my communications, either by phone or email and answered all of my questions in a timely manner. He was friendly and professional. Our Finance person was very courteous and extremely efficient, had us in and out in record time. One other person that I want to mention is Renda Reed. She truly is a gem! She was very helpful in showing me around and introducing me to our Service Advisor, Chris, and she gave me a lot of general information about Shockley. I honestly felt like I left with a new friend. So thank you Juan, and everyone at Shockley for a great car buying experience. I will definitely recommend you to my friends and family. More

Juan was very interested in knowing all about the vehicle I desired. He gave us just the right amount of help without being pushy. He responded quickly to my emails and kept in touch often while trying to I desired. He gave us just the right amount of help without being pushy. He responded quickly to my emails and kept in touch often while trying to find us the car we wanted. He has scheduled a meeting with me to help me implement all of the tech features on the new vehicle. This experience has been very satisfying and informative. The Financial person, Tim, explained things thoroughly so we understood all of the financing clearly. I am looking forward to continuing a long and rewarding relationship with Shockley Honda. More

Even though they are a good distance from my home, decided to try Shockley and requested an Internet quote on an Odyssey. Got a good price right out of gate where with other dealers you have to work a decided to try Shockley and requested an Internet quote on an Odyssey. Got a good price right out of gate where with other dealers you have to work a little to get a decent quote or they pressure you to make an appointment to get the "best" price. Emily answered all my questions promptly so decided to make the drive. Once there, the sales process went smoothly with no surprises and we were not high pressured into options we didn't want. Coy patiently worked with us to go over the features of the vehicle. Overall, very satisfied and worth the drive to Frederick for anyone in the VA/MD/DC area. More

Easy to work through the complex event of buying a new car. Salesman Juan was extremely helpful getting us into the right price and features on the vehicle. Test drive was great; section on the lot had car. Salesman Juan was extremely helpful getting us into the right price and features on the vehicle. Test drive was great; section on the lot had many choices to select from. Paper work went well and toured service department, very clean and modern looking. Thanks for a great experience! More

We were greeted promptly and professionally, and in a friendly fashion. We were very satisfied with the time it took to complete the deal and drive away with a new car. Would definitely recommend the D friendly fashion. We were very satisfied with the time it took to complete the deal and drive away with a new car. Would definitely recommend the Dealer and Juan to another potential customer. We would definitely buy another car from Shockley and Juan. We drove 145 miles for this purchase after checking the Dealer's reputation. More

On July 5, 2010, my wife and I attempted to but 2 vehicles….a Honda CR-V and a Chevy Corvette Honda CR-V even in excellent condition should be around $7500 (price between retail and private party) vehicles….a Honda CR-V and a Chevy Corvette Honda CR-V even in excellent condition should be around $7500 (price between retail and private party) It was listed at $7991 Corvette – $23500 (again between retail and private party) It was listed at $25991 We discussed a trade in Hyundia Sonata – good condition – retail = $13550 – trade in good condition = $8825 Let’s do the math – 23500+7500 = 31000 minus trade = 22175……I asked for 22k and was willing to go to 23K – no discussion was really even offered. I did overhear some salesperson manager asking our salesman, in quite a nasty manner, if we should just get it for free. The dealership’s first offer on the Sonata trade in was $7800……when the “final” price came back, the trade in had dropped to $5800 A 2003 Corvette Z-06 with 31k miles at Criswell is only $27506…….far better model and 4 years newer – only $2500 difference?? ?? I think the most interesting thing is that the Vette was listed on the internet for $24991 and the dealer didn't want to sell it to us for that price - he wanted to sell it for the lot price of $35991 More

I bought my civic in 2004 and had a great experience. They were patient with me and explained all the details. This was the first time I had ever bought a car. Although I probably had a big "sucker" si They were patient with me and explained all the details. This was the first time I had ever bought a car. Although I probably had a big "sucker" sign on my forehead. I realize now how I ended up getting a great car for a good price. I have never had any trouble with my car and dealer maintenance fees were not more expensive than other places in town. More

I was interested in buying a new car, and asked for a quote over the internet. Emily quoted me a very good price. When I called around to other honda dealers, they said that it would be very wise of me quote over the internet. Emily quoted me a very good price. When I called around to other honda dealers, they said that it would be very wise of me to take the price she gave. Everyone was extremely friendly and nice!I would most certainly recommend this dealership! More

Because of my long commutes I purchase a new car about every 2 years. I live in Frederick but I usually buy my cars at the big dealers closer to Washington DC or Baltimore. These large dealerships have every 2 years. I live in Frederick but I usually buy my cars at the big dealers closer to Washington DC or Baltimore. These large dealerships have volume incentives so I usually find great prices. I went to test drive the Honda Civic at Shockley because it's close by. Their online quote was a little higher than the other dealers I was looking at but Juan refused to lose the sale over price. They beat the best quoted price I had from another dealership and gave me a fair price for my trade. My only criticism was that their advertised prices aren't a little bit lower. I had a great experience with Coy (a salesman who helped me when we were looking at cars for my wife), my salesman Juan, the very kind Pat in finance who secured an excelent loan rate, and customer service rep who called me to make sure everything went well. I like the dealership because while it's pretty small they have an excellent inventory, a big brand new service area, and they are friendly. Thanks More