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Ourisman Honda of Frederick - Service Center

Frederick, MD

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170 Reviews

170 Reviews of Ourisman Honda of Frederick - Service Center

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October 23, 2020

Was taken care of by Maurice, who was attentive and explained all the repairs clearly. Will come back here for service in the Frederick area More

by Raulism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Excellent service. Maurice helped to solve my problem so that I do not have to spend extra money when I have fob problem. He really cares about the customer More

by lunwang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Excellent job again. Out 40 minutes ahead of scheduled time. Been to Shockley numerous times since I purchased the car. Always satisfied. Thanks again Chris. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Maurice is a great service advisor. Highly knowledgeable and tells you exactly what you need. I would recommend Maurice if your getting your car serviced. More

by Afk141@gmail.com
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Terri Churchill in the service department is invaluable. She is knowledgeable, explains issues clearly, and very helpful with all of my service needs. Thank you Terri. More

by Maria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terri Churchill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Chris Drennan always does a good job with my car. I always like bringing my car in. They make it as easy as possible. Thanks More

by Rekessell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Maurice Is great. He is friendly and polite this is my 2nd working with him with my car. I will definitely go to him again. 👍😊 More

by Cindy Liang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Chris: Has been our go to service rep At Shockley for decades. He is always responsive and forthright in making recommendations. As customers we always appreciate the five star service and attention he g More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Maurice was exceptional! Answered all the questions/concerns I had regarding my 2013 Honda Pilot. He made me aware of things that need my immediate attention and things I need to look out fo More

by YG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Service experience was great today. Maurice was excellent to deal with ....great dealership I have used them for years and they’ve always delivered outstanding performance More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Caceres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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