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Ourisman Honda of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.7
279 Reviews
Proudly serving Laurel, Maryland, Ourisman Honda of Laurel is a leading full-service dealership dedicated to bringing you the finest automotive experience. We've been serving the area for years, and because we're part of the Ourisman Auto Group, we're dedicated to upholding our reputation for high-quality service you can count on. Whether you're looking for a new Honda vehicle or state-of-the-art Honda aftercare, you can count on us for all your automotive needs. Furthermore, you'll love our no-pressure sales environment along with our luxurious amenities to help make your stay that much more comfortable. Enjoy complimentary snacks and beverages, Wi-Fi, and evening showroom hours. Our friendly staff is dedicated to exceeding your expectations from the first moment you walk through the doors. So, what are you waiting for? Call now with any questions, or come visit our Laurel, MD Honda dealership for a test drive you'll never forget.
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3371 Fort Meade Rd

Laurel, MD

20724

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Showing 135 service reviews

December 06, 2025

Laura is very helpful and very professional. The maintenance team ( Mohammed Jalloh) very professional. You go in for a concern and you always have a positive response. More

by angie0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Jalloh
Report | Print
Dec 09, 2025 -

Ourisman Honda of Laurel responded

Hi Angie, thank you for this wonderful review. We are glad to hear how Laura and Mohammed were able to deliver a great experience.

November 17, 2025

Poor customer services experience with the service department. I was quoted an inaccurate price for my service and it was amid higher upon checking out. I was never notified of the new amount and I wa More

by tierra.morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Villalba
Report | Print
Nov 17, 2025 -

Ourisman Honda of Laurel responded

Hello Tierra, we are disappointed to hear of your experience. If you would like to address this with our management, you can email our GM, Adam Mendoza, at almendoza@ourismancars.com, or for additional support, you can email HondaFeedback@ourismancars.com.

November 04, 2025

You won’t like what I have to say about this dealerships service department. Wouldn’t recommend them to anyone who wants repairs done quickly. After 4weeks of my vehicle in their shop I had to have it towed More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

Ourisman Honda of Laurel responded

Hi Sharon, thank you for sharing this feedback. We’re sorry for the delay you experienced and understand how frustrating that is. Please contact our General Manager, Adam Mendoza, at almendoza@ourismancars.com or our team at HondaFeedback@ourismancars.com so we can review what happened and follow up appropriately.

October 13, 2025

Dropped my car off overnight and the next day, the service manager called me at 10:00am, saying my vehicle was ready to be picked up. I was impressed! More

by John Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Ourisman Honda of Laurel responded

Thank you for sharing your experience! We're so glad to hear our team impressed you with quick and efficient service. We appreciate your trust and look forward to helping you again in the future!

September 17, 2025

The service advisor was nice. I like the way they took my car in right away. It was my first time coming here I think they provided me with excellent customer service More

by crystalskin08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mil, Jeff Ramsey, Robert Chen
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Sep 17, 2025 -

Ourisman Honda of Laurel responded

Hi Chrystal, thank you for sharing your experience! We’re so glad to hear that your first visit went smoothly and that our team provided excellent customer service. We look forward to welcoming you back for your future service needs!

August 26, 2025

As soon as I reached the service desk Mr. Mata was very courtesy and professional. More

by jcilministries3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Mata
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Aug 27, 2025 -

Ourisman Honda of Laurel responded

Thank you for the kind words! We're glad Mr. Mata made a great impression—appreciate you sharing!

June 29, 2025

I can tell my family and friend they can go over there to fix the car problems More

by saini.manider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil, Robert Chen
Report | Print
April 28, 2025

Convenient, knowledgeable, polite, clean, efficient, honest. Shuttle service was excellent. Service completed on time. Will use them again. More

by Bigred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Row
Report | Print
Apr 30, 2025 -

Ourisman Honda of Laurel responded

Thank you so for much for this amazing review. We will see you soon.

April 09, 2025

Went to ourisman Honda of Laurel to buy parts and order an extra key for my suv. The gentleman at the service desk was professional and knew what he was doing while assisting me with my orders. Thanks to M More

by Mrjunor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jalloh
Report | Print
Apr 10, 2025 -

Ourisman Honda of Laurel responded

Thank you for the great feedback! We're glad Mohamed Jalloh made your experience excellent. We appreciate your visit and look forward to helping you again soon!

March 13, 2025

Mohamed was great. I opted to wait in the waiting room while my car was being serviced and it took no time at all. Thanks for the great customer service, Mohamed! More

by kristi.perkins92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jalloh
Report | Print
Mar 18, 2025 -

Ourisman Honda of Laurel responded

Thank you for your feedback! We're glad Mohamed provided great service and made your wait time quick and easy. We’ll be sure to share your kind words with him!

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