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Ourisman Honda of Tysons Corner
Vienna, VA
435 Reviews
When car shoppers want to peruse a wide selection of new Honda models and exceptional used car deals, they come to Ourisman Honda of Tysons Corner. Our convenient location in Vienna, VA is just 20 minutes from the Roosevelt Bridge, so we serve drivers from all around the area. We're much more than just a source for exciting new Honda cars, trucks, and SUVs, however. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Honda service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 435 reviews
June 24, 2013
That's a sweet gentleman, Mo! Price is fair. The That's a sweet gentleman, Mo! Price is fair. The gentleman, Mo, is really nice and kind. He showed me everything on the car, including all "fancy gi That's a sweet gentleman, Mo! Price is fair. The gentleman, Mo, is really nice and kind. He showed me everything on the car, including all "fancy gigs" on the equipment. That's very nice of him! More
by CatherineMD
Employees Worked With
Mohammed Ameyar
June 20, 2013
!!!!!!!!Stay away from Honda of Tysons, if you value your vehicle!!!!!! Car is dead!!!!! I went in for a MIL check engine light on a 02 Honda Civic, turned into replacing the head gasket and left with mo vehicle!!!!!! Car is dead!!!!! I went in for a MIL check engine light on a 02 Honda Civic, turned into replacing the head gasket and left with more problems and repairs costs of 1600 dollars. Do not go here, they will service your car and mess it up, my car has been sitting at home for the past few months. A repair for check engine light turned into replacing engine head gasket and after the work and other issues noticed. After a 2nd follow up visit after the issues noticed from 1st repair, they told me I need a new engine, I was not told from the beginning that my engine was bad, I was mislead. I only had a check engine light when I brought my car in and I left with the following issues they refuse to repair - (Email was sent to Mo, service advisor, no response from him). 1) Car has hesitation when shifting gears and this is an automatic transmission, never had any issues before service. I brought this to them and this was not fixed, I never had this issue before having the repair done by them. Problem still exists, the mechanic stated something do with adjusting the timing belt, but all I can tell them is my car is damaged and doesn't drive like it used to. 2) Engine light is still on, still not gone away, the initial diagnosis was the misfire between 2 and 3 and he stated the mechanic got to the bottom of it. When agreeing to the repair to my car, this is what he told me and what I had agreed to. 3) I never had any oil pressure problems before the repair, then all of the sudden I have a red oil pressure light come on. That just doesn't make any sense to me. After leaving the dealer for the first time, car had no MIL engine light on (so I am thinking my car is fixed). As soon as I get to the light and accelerate off, I notice the hesitation. Later the next day after my car had over 30 miles on it, guess what, the engine light came back on (this was the initial issue which I paid over $1600). I went back to the dealership, took about 2-3 hours and service manager told me the timing belt had to be adjusted a hair, no idea what that means, to be honest, all I know my car did not have this issue before the service. After the 2 hours, they told me I need to bring the car back to drop off to them. Next day they put me in another rental. While my car is in the shop for the 2nd time to investigate why the check engine light came back on and the hesitation, they call me to tell he has bad news that my engine is shot and that I could put 1600 dollars I already spent towards a new engine which I would then have to spend upwards of like 2500-3000 dollars more! Upon my 2nd pickup of my vehicle, he assured me the hesitation was gone and again tells me my car's engine will die within a week or 2. Also they told me my alternator was bad and that they replaced that free of charge. Now again, I had NO alternator issues ever with my car and was not an issue before the repairs. But they told me it was fixed, but the issues are still there and worse, now the red oil pressure light is on. Driving my car to work the following week after repair, I called Honda again, told them my car was shaking while driving home. They told me to bring it in, I have not had the opportunity to bring in the car because the red oil pressure light came on and now it won't start up and they told me that they were not going to give me a rental car. How was i going to go back home? Fast forward 4 months of my car just sitting at home. I decided to call the General Manager Mike Walker told him about all the issues, which he never got back to me, this turned out to be useless and disturbing in itself. Instead the service advisor got back to me and stated oh he told me my engine was bad from the beginning, what a bunch of nonsense and dishonest! The service advisor story is, we gave you 2 options up front, what a bunch of BS!!! As I explained above, engine replacement was never an option when I had the recommended service done for which I paid 1600 dollars. Any subsequent calls to Mike's office were not answered and he even had the audacity to hang up on me as soon as I called his office! How disrespectful? So General Manager refuses to even speak with me, what do I do???? Who would spend 1600 dollars if they knew their engine was going to die soon, that's throwing money down the toilet! Very dishonest practices, they take your money and then they say, oh you can put that money towards a new engine. Okay if you paid to have your vehicle fixed and it wasn't fixed. WHY IN THE WORLD WOULD YOU PUT MORE MONEY INTO THAT SAME VEHICLE WITH THE SAME PEOPLE AND EXPECT A GOOD OUTCOME!!!!! So the trust is lost completely. Getting repair work done, you expect your car to be fixed and better than it went in the shop not worse off. Makes you wonder on whether or not I still have my vehicle's original parts or engine that used to work before the repair. I am still waiting on a response from the service advisor on why did I have all these issues right after the service. The response in regards to the red oil pressure light from the service advisor was - oh you need to put more oil in your car, it's burning oil, WOW!! I am the sole owner for this vehicle, bought brand new, I've never had this red oil pressure light come on, maintained very well for the past 10 years, all oil changes on time. I have all the service history of my oil changes and now my car is burning through oil, that is just very hard for me to believe, unless something happened during the repairs or was it always to get me to spend more money to keep that cash flow coming into the dealership. All of the sudden I get all these issues, I'd be a fool to think this was just all coincidental, it just doesn't add up, something is very fishy here and they don't want to fix it!!!!! Thank goodness for my wife is a stay at home mom with our three toddler boys. I am able to use her car but now we have no choice to get a new car and I would never buy Honda again. If anyone asks me about buying from Honda of Tysons, I would say DON'T EVEN BOTHER ! More
by watchout12
June 20, 2013
the purchase experience was very positive. My wife and I like the approach the dealership takes to selling. there is no going back and forth between the sales person and the sales manager. The price you se like the approach the dealership takes to selling. there is no going back and forth between the sales person and the sales manager. The price you see on the car is a lower price that compares well to the prices that are provided by consumer reports. We will probably go back to this dealership when we are in the market for a new car. Our sales person was very knowledgeable, helpful and very low pressure. More
by jmiller251
Employees Worked With
Mohammed Ameyar, Alex Garcia
June 18, 2013
After speaking with a representative on the phone about an advertised price on a new Odyssey, we drove from PA to VA to take a look. We were greeted by the manager, who introduced us to Amine. Amine was ve an advertised price on a new Odyssey, we drove from PA to VA to take a look. We were greeted by the manager, who introduced us to Amine. Amine was very courteous and helpful, taking time to discuss our situation and needs, as well as the features of the Odyssey. He was very knowledgeable about the vehicle and gave us time to discuss our decision. He was very respectful, never pushy, and took the time to answer all of our questions. He spent a significant amount of time with us to ensure our happiness, gave us his card and encouraged us to contact him anytime if we have a question. We returned a couple of weeks after our purchase to have the exterior and interior treatments done, and Amine, again, provided outstanding cutomer service, even though the sale was complete. His focus throughout the sale, and afterward, has been on us as his customer, not simply on just making a sale. He is a great asset to the dealership. More
by mcgensler
Employees Worked With
Amine Kadmiri
June 18, 2013
Amine was very helpful and polite with my family who came with me to purchase the car. When I came back to get something installed in the car he offered to have the car washed as well. with me to purchase the car. When I came back to get something installed in the car he offered to have the car washed as well. More
by noreenh007
Employees Worked With
Amine Kadmiri
June 18, 2013
There are so many reasons why I gave top marks to Honda of Tysons Corner, too many to list. The entire staff I encountered was friendly and professional. This was my first time buying a car and everyone ma of Tysons Corner, too many to list. The entire staff I encountered was friendly and professional. This was my first time buying a car and everyone made the process as easy as possible. My salesman Mo was absolutely the best. He knew all the ins and outs of the car I was looking into and I am positive that he is just as familiar with every other model the dealership sells. Two months after an initial test drive, my dad and I came back and Mo remembered us. He even brought up the comment my dad had made on the tires 2 months earlier. For the second test drive, he didn't even join us. He told us to take the car out for as long we needed. Before I even made the decision to buy the car, Mo not only showed me the features of the car but he taught me how to use them so that I could understand the car and be comfortable with it. Even after my visit, there was no pressure or annoying follow-up; he knew that if I was interested in the car, I would be back and initiate the next steps. I know I made the right decision to purchase a 2013 Honda CR-V from Honda of Tysons Corner. I would recommend this dealership to anyone. The services Honda of Tysons Corner has offered with the car are absolutely worth it and I look forward to driving my car! More
by Vavala1
Employees Worked With
Mohammed Ameyar
June 17, 2013
Mohammed is not only a very knowledgeable and professional sale cnsultant, he takes care of my needs and treats me like a VIP customer. I came in for a EXL with RES that was offered at an attrac professional sale cnsultant, he takes care of my needs and treats me like a VIP customer. I came in for a EXL with RES that was offered at an attractive and persuasive true pricing deal. But it was sold. He worked with management Larry and offered me a deal that I can accept and be respected. For my 2011 odsy tradein, Moa and Larry the team offered me a reasonable and respected price. Greg, the detailed and professional finance staff, took care of my loan paper work in less 20 minutes with my trade-in too. Moa and the team made my buying and financing experience very positive. Being treat VIP and candid TRUE pricing system made me felt that I make right choice to bu it from HONDA of Tyson Corner. Moa has a magic touch that makes customer felt respected and deeply understands our needs and offered us with a deal that you feel he really worked hard in getting it and yet respected us. I like the True pricing, and Moa approach in making me effortless to get what I need. It has been 123 for the whole process. More
by Cifenn12
Employees Worked With
Larry Labonte, Greg Maslowski, Mohammed Ameyar
June 13, 2013
When considering a new car for my growing family, David Williams was very helpful in offering suggestions and then showing us all of our options. Williams was very helpful in offering suggestions and then showing us all of our options. More
by acstrawn
Employees Worked With
David Williams
June 12, 2013
Had researched online, Honda of Tysons Corner had the best prices. Worked with Amine Kadmiri as our sales person. It was a great experience! Answered all of our questions and was very patient. Everyone t best prices. Worked with Amine Kadmiri as our sales person. It was a great experience! Answered all of our questions and was very patient. Everyone there was very polite and helpful. The whole process was stress free. I would recommend this dealership. More
by MaryS1
Employees Worked With
Amine Kadmiri
June 01, 2013
Amine was very helpful and all around a friendly and genial guy. he didn't put any pressure on us to buy or push to make a decision right away. He was very patient while we sorted out our financing. The genial guy. he didn't put any pressure on us to buy or push to make a decision right away. He was very patient while we sorted out our financing. The Manager (Larry) was kind enough to negotiate with us to get the best price for the car. overall it was a great buying experience. More
by hojah
Employees Worked With
Larry Labonte, Amine Kadmiri
