Ourisman Hyundai of Bowie

Yes I would recomment Ourisman of Bowie. I had Yes I would recomment Ourisman of Bowie. I had concern about the airbag warning signal. It was always on and I thought it may be defective. The ma Yes I would recomment Ourisman of Bowie. I had concern about the airbag warning signal. It was always on and I thought it may be defective. The manual wasn't clear or specific so I called Anya Kerns who asked the service dept to call me. The service dept called me promptly to bring the car and have it checked. While waiting at the service dept, Vince Malgaldi came over and asked if I wanted to know anything more about my Elantra. He seemed very knowledgable, very polite and kind Brian Smith had the courtesy of emailing me why the airbag signal was made that way. Am glad to know there was no defect. The customer service was great. No price hassle with Anya Kerns. The staff were the best I have experienced More

It was a pleasure doing business with Anya, Chris, Mike and Sam. Everyone was very friendly, knowledgable and professional. I will certainly be recommending Hyundai of Bowie to anyone I know who is looki and Sam. Everyone was very friendly, knowledgable and professional. I will certainly be recommending Hyundai of Bowie to anyone I know who is looking for a new vehicle. More

We showed up 30 minutes before closing on a Sunday and Marcus was patient and helped us find the Sonata we were looking for. He walked through the lot with us looking at some cars multiple times until we Marcus was patient and helped us find the Sonata we were looking for. He walked through the lot with us looking at some cars multiple times until we picked one out. At no point did we feel pressured. Everyone was patient, helpful and nice. We got the car below Kelly Blue Book Fair Price without all of the back and forth to the sales manager that some dealers pull. Terri was very nice and professional with the paperwork and it was nice of her to stay late as well. When we finished the paperwork Chu personally thanked us for our business and they sent us on our way with a full tank of gas. We would definitely recommend them to friends and family. More

Ms. Terri Norris & Mr. Lennox Gibbs are AMAZING! This is my second time buying a car at Ourisman Hyundai and each time they made me feel comfortable and they were outstanding with helping me get the car is my second time buying a car at Ourisman Hyundai and each time they made me feel comfortable and they were outstanding with helping me get the car I loved! I am only 23, but i am a loyal customer for life and I will definitely recommend friends and family...they are the best! More

The experience I had at Hyundai of Bowie was an amazing one. The customer service was just great. Our sales representatives Billy Robinson and Anya Kerns were very professional and delightful. The manager one. The customer service was just great. Our sales representatives Billy Robinson and Anya Kerns were very professional and delightful. The manager Mike was great as well. I recommend anyone looking for a new and or used car to visit this dealership you will not be disappointed. More

Chris was a pleasure to work with because I approach him in February 2012 and told him that I was going to purchase a car sometime this year. He took me seriously and kept me informed as to when the 2013 w in February 2012 and told him that I was going to purchase a car sometime this year. He took me seriously and kept me informed as to when the 2013 were projected to arrive and he promised to treat me right. Chris was the true professional and knew his craft well. What sold me on him was his mannerism and the fact that he was never too aggressive. We had a great working relationship which caused me to do something that I have never done in life, to purchase a 2013 Santa Fe for me and a 2013 Tucson for my wife in the same week. Chris Brown is definitely an asset to Hyundai and I have already recommended my family and friends to stop by Ourisman Hyundai of Bowie and see Chris. Sincerely! Coach Greene More

The entire staff were excellent! The sales process started with the email and Mrs. Kerns knock it out the park with the companies values. Upon our arrival she was immediately attentive to our needs an started with the email and Mrs. Kerns knock it out the park with the companies values. Upon our arrival she was immediately attentive to our needs and concerns and she then placed us over to Mr. Robinson who treated us like family and ensured that my needs were met and my concerns were addressed before we even decided on a vehicle. I came looking for a SUV but left with a EQUUS so that should tell you something about Mr. Robinson's salemanship :-) I am in the process of looking at something affordable with another vehicle for me son and Mr. Robinson has already started the wheels turning in the right direction and hopefully we can come to terms of something great! Marion More

Michael Click was excellent and I will recommend him to my firends if they need to purchase a car. Anya was outstanding. This was an outstanding purchasing experience. my firends if they need to purchase a car. Anya was outstanding. This was an outstanding purchasing experience. More

Anya and Billy were very helpful in purchasing my new 2013 Sonata, they got me an awesome deal, one that I could have never imagined! 2013 Sonata, they got me an awesome deal, one that I could have never imagined! More

I rated this dealership as I did because of the professionalism and friendliness I encountered with all the people dealing with my sale. When I arrived at the dealership, Mr. Lennox Gibbs' greetin professionalism and friendliness I encountered with all the people dealing with my sale. When I arrived at the dealership, Mr. Lennox Gibbs' greeting was warm and assuring. He said. "How can I best meet your needs." Right away I was at ease. All my anxieties associated with horror stories of dealerships went away. Mr. Gibbs delivered. He met my needs and if I need to buy another car I will be coming back to him. Mr. Gibbs approach to sales is to gain a customer not to make a sale. I was very impressed. Mr. Chu,the General Sales Manager, communicated respectfully with Mr. Gibbs and he worked with Mr. Gibbs to provide a solution that was within my budget. Everything that was promised was delivered and this resulted in a win win scenario for all involve. Then there was Ms. Terri Norris. She was engaging and friendly. I felt that I had known her all my life. She made me feel comfortable as I signed my life away. To top it off, I had the unheard of experience of arriving at the dealership by 6pm and was out the door with my car by 9:30pm. Overall, my experience with this dealership was memorable and I have no problems referring this dealership and particularly Mr. Gibbs to anyone inquiring of my purchase. More