160 Reviews of Ourisman Hyundai of Bowie - Service Center
Not sure how they have 5 stars From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove h From the inept and newly turned over service department, to a the very arrogant service manager Joe White who is only concerned with trying to prove he is correct compared to listening to customers. The Yelp reviews are a more accurate representation of the dealer. If your vehicle is out of warranty or the repair is possibly out of warranty avoid here at all costs. We were one of several people in the showroom that were experiencing similar issues---Was even more insulting when they asked us to review and give them a 5 star review on Yelp. More
Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be package for one price. Just a suggestion. More
Great customer service! I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to m I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to me - and a pleasure to work with! My car gets washed after the service and I'm off to enjoy the rest of the day knowing my car is in great shape! More
Great, painless service Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that the problem was covered under the factory warranty. More
Excellent customer service which exceeded expectations Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about the floor in the service center and I was before expected. The car was washed and everything appeared to be handled well and professionally. More
As usual, great service and quick turnaround Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail to please. More
Fantastic service Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop for Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop foreman will take the time to go over your vehicle with you and explain everything. Well done! More
Service Department ROCKS!! Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall o Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall or service is due. More
Customer Service Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasa Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasantly surprised when the young man opened the car door while I got in. The whole experience was top notch, well done team!!! More
The Best I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love c I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love coupons. More