Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Ourisman Lexus of Rockville

Overview Reviews (2,504) Inventory (351)

Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd., Rockville, MD, 20855, US
Telephone: (301) 781-6878
Rating: 4.8

4.8

2,504 Reviews

15501 Frederick Rd., Rockville, Maryland 20855

Directions Directions

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

Contact Dealership

Ourisman Lexus of Rockville

Rockville, MD

Overview

Reviews

Vehicles

4.8

2,504 Reviews

Call Dealership (301) 781-6878

View Awards

15501 Frederick Rd.

Rockville, MD

20855

Directions

4.8

2,504 Reviews

Write a review

View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 8 Awards

Overview Reviews (2,504) Inventory (351)

Contact Ourisman Lexus of Rockville

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

Call (301) 781-6878

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service professional car service recommend dealer time service department delivery

By Type

Showing 2,504 reviews

July 20, 2022

SALES VISIT - USED

The sales man mr kofi and all the other employees were very nice. I they explained us everything and we had a nice experience. very nice. I they explained us everything and we had a nice experience. More

by Yonas gebru

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

Report | Print

Jul 20, 2022 -

Ourisman Lexus of Rockville responded

Thank you, Yonas! We are delighted to hear that you received five-star service from our Ourisman Lexus of Rockville team and we truly appreciate you trusting us with your business. Safe and happy travels!

July 20, 2022

SALES VISIT - NEW

We had Excellent diagnosis and service Very satisfied All good for the car and the technicians satisfied All good for the car and the technicians More

by Sharon

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

Report | Print

Jul 20, 2022 -

Ourisman Lexus of Rockville responded

Thanks for supporting Ourisman Lexus of Rockville with your 5-star review! We're so glad our team provided fantastic service that shaped a positive experience. Many safe and happy miles!

July 20, 2022

SALES VISIT - NEW

My salesman Dela handled my new car purchase. I was from out of state and Dela and Lexus of Rockville handled my concerns efficiently and professional. I was from out of state and Dela and Lexus of Rockville handled my concerns efficiently and professional. More

by terrypickett

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dela Tamakloe -Ourisman Lexus

Report | Print

Jul 21, 2022 -

Ourisman Lexus of Rockville responded

Terry, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dela and the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 19, 2022

SALES VISIT - NEW

The person who assisted me explain the product well that makes me decide to buy it. She is very nice and helpful. She show me the place where the maintenance of the car will be done. makes me decide to buy it. She is very nice and helpful. She show me the place where the maintenance of the car will be done. More

by Nelly

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Pei Pei Tsai and Arnold Garcia, Gabriela Ramos

Report | Print

Jul 19, 2022 -

Ourisman Lexus of Rockville responded

Our team is always happy to help you out, Nelly! Thank you so much for choosing Ourisman Lexus of Rockville and we'll see you again soon!

July 18, 2022

SERVICE VISIT

I had an excellent experience with Brendan. He answered all my questions and addressed all my needs in a most efficient and courteous fashion. He answered all my questions and addressed all my needs in a most efficient and courteous fashion. More

by schalla

Recommend Dealer

Yes

Employees Worked With

Brendan

Report | Print

Jul 18, 2022 -

Ourisman Lexus of Rockville responded

We strive to go above and beyond for our guests and will make sure Brendan knows his commitment to customer satisfaction was recognized. Thanks for choosing Ourisman Lexus of Rockville!

July 11, 2022

SALES VISIT - NEW

Both the sales team and the finance team were professional and efficient making the transaction smooth and flawless professional and efficient making the transaction smooth and flawless More

by stevenamichael

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Seth Hamm

Report | Print

Jul 12, 2022 -

Ourisman Lexus of Rockville responded

Your review is music to our ears! We're thrilled our sales and finance teams delivered excellent assistance that shaped a seamless experience. Many safe and happy miles from everyone at Ourisman Lexus of Rockville!

July 10, 2022

SERVICE VISIT

I had a great experience with Justin. He was very attentive and responded to all of my questions and request. Excellent service! Also, I like the bagels, water and coffee, helps appre He was very attentive and responded to all of my questions and request. Excellent service! Also, I like the bagels, water and coffee, helps appreciate the time waiting. More

by marichardson1950

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin

Report | Print

Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that Justin delivered such a successful service experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

July 10, 2022

SERVICE VISIT

This dealership provided Great service and attention to detail!!! Would recommend this dealership! Service rep was outstanding! detail!!! Would recommend this dealership! Service rep was outstanding! More

by Mary Anne

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brandon

Report | Print

Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Mary Anne, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

July 09, 2022

SERVICE VISIT

Justin has always been a great service manager and he was right there for me during this visit. right there for me during this visit. More

by Helen D

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin Furstenburg

Report | Print

Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Helen - thank you for the review. We are happy to hear that Justin and the team were nice to work with. See you again next time here at Ourisman Lexus of Rockville!

July 07, 2022

SERVICE VISIT

I always like to deal with same team member. They understand what my car needs to keep the life of the car running. They understand what my car needs to keep the life of the car running. More

by Deltared1992

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Baker

Report | Print

Jul 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for your continued trust in the Ourisman Lexus of Rockville team. We appreciate your business and positive review!

Ourisman Lexus of Rockville

Ourisman Lexus of Rockville Awards Awards

Showing 2,504 reviews

Map and Directions to Ourisman Lexus of Rockville