Ourisman Lexus of Rockville

Excellent, quick and attentive service as soon as I pulled up. Nelson was constantly checking on my vehicle. Gave me an estimate how long it would be (I waited in the shop) and he had it perfectly time pulled up. Nelson was constantly checking on my vehicle. Gave me an estimate how long it would be (I waited in the shop) and he had it perfectly timed. More

Very professional and polite! ! Arrived as scheduled and work was performed in a timely manner. Thanks!!! ! Arrived as scheduled and work was performed in a timely manner. Thanks!!! More

Brendan was excellent subbing for Ozzie who is the greatest customer service representative ever. Both explain the work to be done and give me options and costs. Follow ups with texts and calls keep m greatest customer service representative ever. Both explain the work to be done and give me options and costs. Follow ups with texts and calls keep me in the loop. That is the reason I do all my work and repairs with Lexus...always. More

Excellent. Always honest and trust worthy. A pleasure to work with your Very personable staff . Always honest and trust worthy. A pleasure to work with your Very personable staff . More

The Lexus dealership is always very accommodating to my schedule. They repaired my car and gave me a loaner vehicle while they fixed it. I got regular updates by phone as they discovered new issues. The schedule. They repaired my car and gave me a loaner vehicle while they fixed it. I got regular updates by phone as they discovered new issues. The car seems as good as new now! More

Justin at Lexus of Rockville was very helpful and professional and made us feel welcome as new customers professional and made us feel welcome as new customers More

Aaron was great and I would highly recommend him. The car was ready as agreed. The car was ready as agreed. More

Justin took great care of my Lexus 450h service. Waited only about one hour for service to be completed. All in all a great experience Waited only about one hour for service to be completed. All in all a great experience More

It was a very good experience. Customer service representative had very clear explanations for decision making on hat ti have done. Customer service representative had very clear explanations for decision making on hat ti have done. More

Excellent service. Courteous and efficient and reasonable price. Would highly recommend this dealership. Used for years. Courteous and efficient and reasonable price. Would highly recommend this dealership. Used for years. More