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Ourisman Lexus of Rockville

Overview Reviews (2,515) Inventory (376)

Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd., Rockville, MD, 20855, US
Telephone: (301) 781-6878
Rating: 4.8

4.8

2,515 Reviews

15501 Frederick Rd., Rockville, Maryland 20855

Directions Directions

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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Ourisman Lexus of Rockville

Rockville, MD

Overview

Reviews

Vehicles

4.8

2,515 Reviews

Call Dealership (301) 781-6878

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15501 Frederick Rd.

Rockville, MD

20855

Directions

4.8

2,515 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 8 Awards

Overview Reviews (2,515) Inventory (376)

Contact Ourisman Lexus of Rockville

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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Showing 2,515 reviews

June 11, 2022

SERVICE VISIT

Had my 2021 NX Lexus serviced at Lexus if Rockville and the service was excellent. I was greeted by Pierre who advised me what service was most necessary for the life of my vehicle. He was also very knowle the service was excellent. I was greeted by Pierre who advised me what service was most necessary for the life of my vehicle. He was also very knowledgeable about the service time and pricing. The service was overall WONDERFUL! I highly recommend this dealership. More

by Lorena R.

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Pierre

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Jun 13, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review, Lorena! We're glad that the team took care of you and your 2021 Lexus NX! We will let Pierre know that you say thanks! -Ourisman Lexus of Rockville Team

June 09, 2022

SALES VISIT - NEW

Jimmy is great, great service, in and out in a hour. Would recommend buying a Lexus to everyone Would recommend buying a Lexus to everyone More

by Leppy555

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Jun 09, 2022 -

Ourisman Lexus of Rockville responded

We love seeing reviews like this! We're delighted that Jimmy delivered excellent, efficient service that shaped your positive experience at Ourisman Lexus of Rockville. Enjoy your new Lexus!

June 09, 2022

SERVICE VISIT

The service team has taken great care of my RX350 since I bought it seven years ago. Lexus Rockville is a first rate operation. I'm glad they're close by. bought it seven years ago. Lexus Rockville is a first rate operation. I'm glad they're close by. More

by Mark

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Jankowitz

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Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thanks for your review, Mark! We're delighted that the Ourisman Lexus of Rockville team has provided excellent service on your Lexus RX 350 for so many years. We're proud to earn your confidence and look forward to working with you again!

June 09, 2022

SERVICE VISIT

Justine was friendly, informative and fast. I enjoy getting my car service at the Rockville location. I enjoy getting my car service at the Rockville location. More

by Onemisstnt

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin

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Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thank you for this review! We are glad to hear that you loved working with Justine! Thanks for the kind words about the Ourisman Lexus of Rockville crew.

June 09, 2022

SALES VISIT - NEW

Justin is my service rep. He was very professional and knowledgeable. He kept me informed. He was very professional and knowledgeable. He kept me informed. More

by Pattiew1

Recommend Dealer

Yes

Employees Worked With

Justin Furstenberg was my service rep. Outstanding service

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Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for this fantastic review! We're thrilled that you enjoyed working with Justin and our team here at Ourisman Lexus of Rockville. We hope you have a fantastic rest of your day!

June 08, 2022

SERVICE VISIT

I have been going to Lexus of Rockville for the past 12 years. The service I always receive there is excellent. years. The service I always receive there is excellent. More

by Roglonat

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Baker

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Jun 08, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for your excellent review. We are so grateful to you for your 12 years of loyalty to us here at Ourisman Lexus of Rockville. We look forward to seeing you next time!

June 08, 2022

SERVICE VISIT

I always have a positive experience with Lexus of Rockville. The service advisors are very knowledgeable, as well as, friendly and professional. I worked with Jimmy. He explained everything to me Rockville. The service advisors are very knowledgeable, as well as, friendly and professional. I worked with Jimmy. He explained everything to me about the work I was having done. He also went above & beyond in helping with my radio problem. I would highly recommend using Lexus of Rockville for service work. Thanks, again, Jimmy. More

by Mom2Sammy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Baker

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Jun 08, 2022 -

Ourisman Lexus of Rockville responded

It's always a good day when we receive a five-star review from a happy customer! Thank you for taking the time to share with us and give a shoutout to Jimmy. The Ourisman Lexus of Rockville team appreciates your business!

June 07, 2022

SERVICE VISIT

It took a long time, but they did a great job and answered my questions. James helped a lot . answered my questions. James helped a lot . More

by soraya_bakhtiari

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave a review! We're glad that James and the rest of the Ourisman Lexus of Rockville provided quality assistance and that the service was satisfactory, despite the waiting time. Have a wonderful day!

June 07, 2022

SERVICE VISIT

All job was done for 2. 5 hours. Thank you for service. We are very satisfied with your job! 5 hours. Thank you for service. We are very satisfied with your job! More

by olga.sterkis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy , Gabriela Ramos

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thanks for trusting the Ourisman Lexus of Rockville service team to take care of your vehicle in a timely way. See you again next time!

June 07, 2022

SALES VISIT - NEW

Pei Pei is an friendly excellent sale person . Lexus of Rockville is a good car dealership . Lexus of Rockville is a good car dealership . More

by Kenleung1368

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a five-star review and giving a shoutout to Pei Pei! Until next time, drive safe.

Ourisman Lexus of Rockville

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