Ourisman Lexus of Rockville

Peipei is very dedicated and detail oriented. She’s efficient and effective in getting us the ideal model and price. The whole purchase experience was very smooth and informative. She is also ver She’s efficient and effective in getting us the ideal model and price. The whole purchase experience was very smooth and informative. She is also very considerate and kind throughout the whole process. I highly recommend Peipei! More

Justin the sales rep was amazing. My the process smooth and very helpful and appreciate the professionalism My the process smooth and very helpful and appreciate the professionalism More

Superior Customer service, great sense of humor and knowledgeable staff. I really liked the cleanliness of the facilities. knowledgeable staff. I really liked the cleanliness of the facilities. More

The service rep. (Kat) made drop off and pickup very quick and easy. The car was in in out in three hours (Kat) made drop off and pickup very quick and easy. The car was in in out in three hours More

2nd time being met/assisted by Jimmy when needing to service a vehicle---he's fantastic. Personable, professional, communicative. Thank you, Jimmy! service a vehicle---he's fantastic. Personable, professional, communicative. Thank you, Jimmy! More

I Felt like the location was not filled with refreshments and snacks. Like they are trying to save money and be cheap. and snacks. Like they are trying to save money and be cheap. More

Fantastic overall customer service, especially Brendan in the Service Department! Perfectly timely, thorough and priced totally appropriately! the Service Department! Perfectly timely, thorough and priced totally appropriately! More

Both the sales and service department are extremely helpful.. priori and Kat are the sales and service people I deal with and they are terrific! helpful.. priori and Kat are the sales and service people I deal with and they are terrific! More

We have been working with Moquit Malik for the last 3-4 months regarding buying a new Lexus hybrid 300 H. We finally bought 2025 Lexus ES 300 H from this dealership through Moquit. During all this time, it months regarding buying a new Lexus hybrid 300 H. We finally bought 2025 Lexus ES 300 H from this dealership through Moquit. During all this time, it was quite a pleasure to work with Moquit And Seth. We never experienced any Pressure tactic for buying the car. All of our negotiations were very pleasant and friendly, including the trade-in of our old Lexus. We closed the deal with no problem last Monday. More

Upon arrival, I was greeted by service advisor Jimmy Baker (8320). I requested an oil change, a multipoint inspection, and the recall parts if available. Jimmy asked me to wait in the lounge and later i Baker (8320). I requested an oil change, a multipoint inspection, and the recall parts if available. Jimmy asked me to wait in the lounge and later informed me that everything looked good, though the tire tread was in the yellow zone and might need replacement next visit. I was in and out in under an hour and a half. Jimmy was professional and courteous. Keep up the great work! More