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Ourisman Lexus of Rockville
Rockville, MD
2,538 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,538 reviews
May 11, 2022
Service at Ourisman Lexus is the best! Friendly, helpful, attentive, respectful staff. Nelson was a pleasure to work with. I love my Lexus but I’ve always said that once you walk out of Friendly, helpful, attentive, respectful staff. Nelson was a pleasure to work with. I love my Lexus but I’ve always said that once you walk out of the sales department with a new car, you are at the mercy of the service department for the life of the car. Ourisman Lexus service department is the reason to own a Lexus. More
by Carol
Employees Worked With
Nelson
May 11, 2022
Osborne in Service & Seth in Sales are simply put, the BEST!! Lexus of Rockville excels in all areas, but most importantly, they are very honest, knowledgeable, personable and provide excellent customer s BEST!! Lexus of Rockville excels in all areas, but most importantly, they are very honest, knowledgeable, personable and provide excellent customer service. This combo in a dealership is difficult to find. More
by powerfulmoney
Employees Worked With
Osborne & Seth
May 11, 2022
Fast, friendly, reliable service! Easy to get the car in for service, drop it off and was contacted for follow ups as needed. Easy to pick up, pay and drive away! Easy to get the car in for service, drop it off and was contacted for follow ups as needed. Easy to pick up, pay and drive away! More
by SCash
Employees Worked With
Brendan
May 08, 2022
My most recent experience with ourisman’s service group was the most painless and easiest experience I’ve ever had. Came to my house to pick up my car and cames to my office to drop it off when the work wa was the most painless and easiest experience I’ve ever had. Came to my house to pick up my car and cames to my office to drop it off when the work was completed. More
by Mbinstock
Employees Worked With
Gabriela Ramos
