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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,543 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,543 reviews

April 12, 2022

Yaw was extremely personable and professional. He kept us informed throughout the process. Great experience! More

by Divatoi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw
Report | Print
Apr 12, 2022 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to let us know that Yaw stepped in and provided a fantastic experience for you. We appreciate your confidence in Ourisman Lexus of Rockville. Safe travels!

April 12, 2022

Friendly, Responsive, Dedicated, Concerned, Communicative, Flexible. All these things & more make Lexus of Rockville and Jimmy a fabulous place to get service! More

by UmeShu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Apr 12, 2022 -

Ourisman Lexus of Rockville responded

These are all words we love to hear! Thank you for the incredible review and for your confidence in Jimmy and the Ourisman Lexus of Rockville team - we're honored and grateful to have you as a client. Wishing you many safe miles till we see you again!

April 10, 2022

Service advisor was very knowledgeable and thorough in explains the work that was needed to complete the repairs to my Lexus. More

by petebarbieri
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Apr 11, 2022 -

Ourisman Lexus of Rockville responded

Pete - Thank you for your kind words! We are so happy to hear that you received informative service from our Ourisman Lexus of Rockville team. Have a great week!

April 09, 2022

It was a very pleasant experience. Fast service and great customer service. I will go back to Ourisman in Rockville for any other concerns with my Lexus. More

by Victorgrinblat01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy from Service, Gabriela Ramos
Report | Print
Apr 11, 2022 -

Ourisman Lexus of Rockville responded

We are delighted to have earned your continued business and your great review! Thank you for choosing Ourisman Lexus of Rockville and for taking the time to share your experience. See you next time!

April 08, 2022

Very pleased with the experience. all professional and courteous.I will recommend . Keep up the good work. More

by d_shapourian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Report | Print
Apr 08, 2022 -

Ourisman Lexus of Rockville responded

Thanks for this great review! We're glad to see that the team was professional and courteous. See you again next time here at Ourisman Lexus of Rockville!

April 08, 2022

We were very happy with Seth. He helped us to get a good deal. He is very professional and kind. It was the 3rd time Seth helped us with getting a new Lexus and always it was a pl More

by catkins128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Apr 08, 2022 -

Ourisman Lexus of Rockville responded

Hearing how happy you are after working with Seth lets us know we're doing a good job. Thank you for the kudos and we hope you enjoy the new ride! - Ourisman Lexus of Rockville

April 07, 2022

Excellent service and regular updates on service progress. Very nice advisor. Thanks Brandon! I am very satisfied with the amazing work. More

by Sani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan Bart
Report | Print
Apr 08, 2022 -

Ourisman Lexus of Rockville responded

Hi Sani - We are happy to hear that Brandon and the team delivered communicative, top-notch service! Thank you for choosing Ourisman Lexus of Rockville and for stopping by to share your feedback. See you next time!

April 07, 2022

Mike is pretty good from professional point vie. He answer my question with service and no charge.He work hard too. He is great. More

by Rencliu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person Mike
Report | Print
Apr 07, 2022 -

Ourisman Lexus of Rockville responded

Mike and the team will always be happy to help you out! Thank you for choosing Ourisman Lexus of Rockville and we'll see you next time!

April 06, 2022

The service person is very friendly and helpful and the work is done very timely. Good job! More

by Suehyingtsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr is very nice and friendly
Report | Print
Apr 06, 2022 -

Suehyingtsai responded

The service person is very friendly and helpful and the work is done very timely. Good job!

Apr 06, 2022 -

Ourisman Lexus of Rockville responded

The Ourisman Lexus of Rockville team is glad we delivered a five-star experience! Thanks for stopping in, and we'll see you down the road. Until then!

May 03, 2022 -

Suehyingtsai responded

The service person is very friendly and helpful and the service is done timely, good job!

April 06, 2022

Easy to schedule my appointment and the follow up from service department is on point! More

by steven.montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Apr 06, 2022 -

Ourisman Lexus of Rockville responded

It's great you had such a seamless experience with us from start to finish. We're always happy to help! - Ourisman Lexus of Rockville

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