Ourisman Lexus of Rockville

The sales person Yew was very attentive and excellent salesperson. Overall we are very satisfied salesperson. Overall we are very satisfied More

Jimmy and the service was great at Lexus of Rockville! Is always quick and a wonderful experience at this dealership! Is always quick and a wonderful experience at this dealership! More

The customer service is good. You are greeted and are kept current of the status of your car. You are greeted and are kept current of the status of your car. More

Very professional and knowledge Would recommendable. this dealer, sales staff (Tony Ricon) and office staff to ally friends. this dealer, sales staff (Tony Ricon) and office staff to ally friends. More

I brought my ES300h in for its first scheduled service. Making the appointment was easy and when I brought my car in the greeting was friendly and ensured the correct service was conducted. The waiting are Making the appointment was easy and when I brought my car in the greeting was friendly and ensured the correct service was conducted. The waiting area is comfortable and everyone was pleasant. Mike reviewed the necessary service with me. He returned in about an hour and reviewed what had been done. Payment was quick with Mike and I was brought out to my car. In conclusion I found the experience excellent. More

Fast efficient service. Service personnel are courteous, and keep the customers informed about what is going on. Service personnel are courteous, and keep the customers informed about what is going on. More

Prompt, effective, courteous. We’re flexible on my appointment time, offered additional services and were done in no time. We’re flexible on my appointment time, offered additional services and were done in no time. More

The service guy Andres was really nice but the dealership quality has gone down since taken over by ourisman. The waiting area is not properly stocked with snack’s especially when people are waiting for more quality has gone down since taken over by ourisman. The waiting area is not properly stocked with snack’s especially when people are waiting for more than 2 hours while their car has been worked on. I had to wait wait almost 2 1/2 hours. Also I checked around with my friends who own Lexus. This dealer ship charges are very high. Every time I go it’s almost more than $500 even though I don’t drive my car very much at all. More

Extremely pleasant experience with this dealership. Staff are knowledgeable professional and friendly. I was there on time and they completed the work on time. Staff are knowledgeable professional and friendly. I was there on time and they completed the work on time. More

Service men are kind and courteous and service was done without delay. Bit was very pleasant. without delay. Bit was very pleasant. More