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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,512 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,512 reviews

February 28, 2022

Had a great experience with the service department, my advisor Mike, treated me with the upmost professionalism. Would bring my car when necessary. More

by sololookforward07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Feb 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mike and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

February 26, 2022

Brendon is courteous and efficient! ! Our car was ready when he said it would be. More

by abash40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Feb 28, 2022 -

Ourisman Lexus of Rockville responded

It was our pleasure to assist you! Thank you for choosing Ourisman Lexus of Rockville and for sharing your feedback. We hope to welcome you back for your future service needs!

February 26, 2022

Great buying experience! Chris Mendez was awesome, answered all my questions and kept in contact every step of the way. More

by maids_07boxers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mendez
Report | Print
Feb 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for stopping by to share your excellent purchase experience with Chris! Your business is important to us and it means a lot that you are a happy Ourisman Lexus of Rockville customer. Safe travels in your new vehicle!

February 26, 2022

Honest, Transparent, Patient. Yuki will make the Lexus buying experience an unforgettable one, with so many features to learn Yuki will walk you through each one of them. More

by King Lexus F Sport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold Garcia
Report | Print
Feb 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Yuki and the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and enjoy it! We hope to see you back next time!

February 25, 2022

The best experience I have ever had at a service center. Please go see Ozzie for all of your car needs. More

by JoeLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne, Gabriela Ramos
Report | Print
Feb 25, 2022 -

Ourisman Lexus of Rockville responded

Joe, thank you for the great review! We are so glad to hear that you had such a successful experience working with Ozzie and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

February 25, 2022

Mr wu is the best sale man we love his attitude his is very warm service More

by dungvan4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Feb 25, 2022 -

Ourisman Lexus of Rockville responded

Thank you for commending Mr. Wu! We are overjoyed that you had a five-star buying experience with him and our Ourisman Lexus of Rockville team. Enjoy your new vehicle!

February 25, 2022

The best car buying experience I've ever had. Outstanding leadership, Outstanding salesman, and Outstanding finance department. More

by Mr. B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. YK
Report | Print
Feb 25, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Ourisman Lexus of Rockville team. Drive safely and we hope to see you back next time!

February 24, 2022

The overall experience was very professional. The service was performed and completed accurately and on time. More

by Cehobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Report | Print
Feb 25, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for taking time out of your day to share this positive feedback! We truly appreciate you coming to Ourisman Lexus of Rockville for your auto service needs.

February 24, 2022

It was a great experience with perfection and professional service. Mr. Franklyn is a wonderful person that provides excellent service. More

by jishmail009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Franklyn, Gabriela Ramos
Report | Print
Feb 24, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that Franklyn went above and beyond to assist you. We will be sure to pass on the kind words. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

February 23, 2022

Buen trabajo gracias a José por toda la ayuda y la información sobre lo que más me convenía para la reparación de mi carro More

by Wilmervalle56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose miranda
Report | Print
Feb 23, 2022 -

Ourisman Lexus of Rockville responded

Gracias por compartir su experiencia! Es fantástico oír que tuvo una buena experiencia trabajando con José y el equipo Ourisman Lexus of Rockville. Apreciamos el apoyo y le deseamos muchas millas felices!

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