Ourisman Lexus of Rockville

This is our second Lexus purchased from Seth. Honestly, he is the primary reason we purchase from this location. A complete professional and someone we consider family. Honestly, he is the primary reason we purchase from this location. A complete professional and someone we consider family. More

I always feel as though the ourisman dealership, as represented by Osborne, is looking after me. My car is old but I’m planning to keep is as it’s running well and has always been maintained by the de represented by Osborne, is looking after me. My car is old but I’m planning to keep is as it’s running well and has always been maintained by the dealer. Osborne is knowledgeable, kind and understanding— he’s excellent at his job. As long as he’s available I’ll keep bringing my Lexus to Ourisman. More

UT our sales person was wonderful, kind and very knowledgeable. Would recommend her to my friends. knowledgeable. Would recommend her to my friends. More

Lexus of Rockville provides excellent customer service & maintenance. I’m totally happy with all aspects from sales to maintenance. maintenance. I’m totally happy with all aspects from sales to maintenance. More

The service of Mr Nelson Pereira was excellent. I followed their recommendations. My car is running very well. Thank you. I followed their recommendations. My car is running very well. Thank you. More

Pierr at Ourisman Lexus of Rockville customer service, professionalism, and attention to details are exceptional. professionalism, and attention to details are exceptional. More

Justin is extremely professional. I’m always happy when he takes care of my car. He is an excellent communicator and explains each proposed item thoroughly to ensure understanding b I’m always happy when he takes care of my car. He is an excellent communicator and explains each proposed item thoroughly to ensure understanding by the customer. They are fortunate to have him as an employee! More

Mike Jankowitz is the best ,in and out with a loaner in 15 minutes. Work was done to my great satisfaction. Returned loaner and Mike helped put some store bought items in my car . Settled the bill quickly 15 minutes. Work was done to my great satisfaction. Returned loaner and Mike helped put some store bought items in my car . Settled the bill quickly and was on my way. It has been like this the last four times I have had my RX 350 serviced. Ask for Mike, you won’t be disappointed.Carl Merry More

I had a positive car buying experience at the Lexus of Rockville (now Ourisman Lexus of Rockville) dealership and have continued a 10 year relationship with the service department at the dealership. I hav Rockville (now Ourisman Lexus of Rockville) dealership and have continued a 10 year relationship with the service department at the dealership. I have always been very pleased with the quality of the service and maintenance, professionalism, transparency and courtesy of the service dept staff. My car is always clean when returned and maintenance/repairs are completed satisfactorily within the estimated timeframe for completion. I trust the serve advisors and would buy another vehicle from this dealership! More

Mike was courteous and helpful, explained everything. His clarity and customer service was excellent and appreciable. His clarity and customer service was excellent and appreciable. More