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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,544 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,544 reviews

February 24, 2022

The overall experience was very professional. The service was performed and completed accurately and on time. More

by Cehobson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baker
Feb 25, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for taking time out of your day to share this positive feedback! We truly appreciate you coming to Ourisman Lexus of Rockville for your auto service needs.

February 23, 2022

Buen trabajo gracias a José por toda la ayuda y la información sobre lo que más me convenía para la reparación de mi carro More

by Wilmervalle56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose miranda
Feb 23, 2022 -

Ourisman Lexus of Rockville responded

Gracias por compartir su experiencia! Es fantástico oír que tuvo una buena experiencia trabajando con José y el equipo Ourisman Lexus of Rockville. Apreciamos el apoyo y le deseamos muchas millas felices!

February 23, 2022

This is our second Lexus purchased from Seth. Honestly, he is the primary reason we purchase from this location. A complete professional and someone we consider family. More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Feb 23, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review, Morgan! We are so glad to hear that you had such a successful purchase experience working with Seth. Congrats on your new vehicle, and enjoy it! We hope to see you back again at Ourisman Lexus of Rockville!

February 23, 2022

I always feel as though the ourisman dealership, as represented by Osborne, is looking after me. My car is old but I’m planning to keep is as it’s running well and has always been maintained by the de More

by Kew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne in Service dept. gets 5 stars for outstanding work.
Feb 23, 2022 -

Ourisman Lexus of Rockville responded

Hi Kew - Thanks for sharing your kind words about Osborne and the Ourisman Lexus of Rockville service team! It is validating to receive your five-star review and trust that you feel confident in our business. We look forward to continuing a great relationship and keeping your car on the road for many more miles.

February 22, 2022

UT our sales person was wonderful, kind and very knowledgeable. Would recommend her to my friends. More

by tucker_carol2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Perdon
Feb 22, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the many kind words! We are thrilled that you enjoyed your sales experience with our Ourisman Lexus of Rockville team. Congratulations on your new vehicle!

February 22, 2022

Lexus of Rockville provides excellent customer service & maintenance. I’m totally happy with all aspects from sales to maintenance. More

by powerfulmoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Feb 22, 2022 -

Ourisman Lexus of Rockville responded

Happy customers make us smile! Thank you for sharing such fantastic feedback about our Ourisman Lexus of Rockville team. Hope to see you at your next visit!

February 21, 2022

Pierr at Ourisman Lexus of Rockville customer service, professionalism, and attention to details are exceptional. More

by Thsearch08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pierr at Ourisman Lexus of Rockville
Feb 21, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the fantastic feedback! All of us at Ourisman Lexus of Rockville are grateful to have you as a customer.

February 21, 2022

The service of Mr Nelson Pereira was excellent. I followed their recommendations. My car is running very well. Thank you. More

by Marlene Jacome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Pereira
Feb 21, 2022 -

Ourisman Lexus of Rockville responded

Marlene - Thank you for sharing this feedback! We are delighted that your vehicle is running smoothly after your visit with Nelson. Safe driving from our Ourisman Lexus of Rockville team!

February 20, 2022

I had a positive car buying experience at the Lexus of Rockville (now Ourisman Lexus of Rockville) dealership and have continued a 10 year relationship with the service department at the dealership. I hav More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
Feb 21, 2022 -

Ourisman Lexus of Rockville responded

Shelley, thank you for the great review! We want the most for our guests, and it is wonderful to hear that this has been reflected in your time working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

February 20, 2022

Justin is extremely professional. I’m always happy when he takes care of my car. He is an excellent communicator and explains each proposed item thoroughly to ensure understanding b More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
Feb 21, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review, Patricia! We are so glad to hear that Justin delivered such a successful service experience. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

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