Ourisman Lexus of Rockville

I had the best first time experience! Mike and Bernie serviced all of my issues and were very professional. Bernie was absolutely delightful, very informative and knows how each Lexus vehicle operates an serviced all of my issues and were very professional. Bernie was absolutely delightful, very informative and knows how each Lexus vehicle operates and has great suggestions too!! Customer service was outstanding!! More

We had excellent experience at Lexus of Rockville with sales person (Ms Pei Pei) last week when we bought new RX 350. She was very thorough and professional and answered all our queries in a prompt and co sales person (Ms Pei Pei) last week when we bought new RX 350. She was very thorough and professional and answered all our queries in a prompt and courteous manner. Her Director of Finance was also extremely Helpful and pleasant person. More

I could not be more pleased. Seth went above and beyond to make my car buying experience absolutely fantastic! The entire team was wonderful to work with and made sure I was very well taken care of. I am s to make my car buying experience absolutely fantastic! The entire team was wonderful to work with and made sure I was very well taken care of. I am sincerely grateful! More

Great and fast service. Staff is very friendly and helpful! Definitely recommend this location. Thank you! helpful! Definitely recommend this location. Thank you! More

Competitive costs on services offered. Work performed is completed professionally in a timely manor. I have not experienced any issues with any work on my vehicle. completed professionally in a timely manor. I have not experienced any issues with any work on my vehicle. More

Great salesman. Service department is efficient with repairs. Service advisor was attentive and sensitive to cost control. repairs. Service advisor was attentive and sensitive to cost control. More

This dealership is great. The service is prompt and the workmanship is reliable. Mr. Osborne listened to what I had to say and everything was taken care of in a short amount of time. I highly recommend th workmanship is reliable. Mr. Osborne listened to what I had to say and everything was taken care of in a short amount of time. I highly recommend this dealership for sales and service. More

Excellent sales and service over many years (more than 17). Honest and prompt. We keep coming back. 17). Honest and prompt. We keep coming back. More

Justin was my service provider. He was very considerate and I was very happy with the service he provided. and I was very happy with the service he provided. More

Everyone there is wonderful, but Jimmy is the best! I needed a big repair and was told by my local garage that it would be several thousand dollars. So I called my dealership and was told (by Jimmy) that needed a big repair and was told by my local garage that it would be several thousand dollars. So I called my dealership and was told (by Jimmy) that this particular problem was covered by the power train warranty, and to bring in my vehicle immediately because my warranty would expire the end of the month! How lucky was ?! Thank you so much, Jimmy. Bobbie Warfield More